ACT Case Management Specialist

PMHCC Inc.
Philadelphia, PA

Job Description

Job Description

We offer the following excellent benefits including:

  • Mileage Reimbursement
  • Public Service Loan Forgiveness verification of employment,
  • Clinical and certification reimbursement
  • Medical/Prescription Insurance (average of 85% paid by PMHCC),
  • Vision ($200 allowance),
  • Paid Time Off (13 holidays, 4 personal days, 12 sick days and 2 weeks vacation year one and 3 weeks vacation years 2-4),
  • Paid Parental Leave,
  • Retirement Savings Plan (5% paid to employee with a vesting period of 1 year),
  • Tuition Reimbursement (up to $4,000 per calendar year),
  • Dental (free to employee),
  • Life and Disability (free to employee),
  • Flexible Spending Accounts offered including Commuter and Health Spending accounts,
  • Referral program,
  • Employee Assistance Program,
  • Healthy Wellness Programs
  • and more!

Position Summary:

CTT is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptoms as evidenced by their multiple physical1 psychiatric and legal conditions; extensive use of services and lack of follow through with treatment. These individuals measure at the highest level of medical necessity as defined by the state Adult Environmental Matrix.

The Teams that provide multidisciplinary clinical review and assessment of individuals who may be young adults, heavy users of service or actively involved in the criminal justice system and may also have co-occurring behavioral health diagnoses are generic and specialized. The CM Specialist-2 provides case management supports based on the Community Support Program of Philadelphia with assisting the individual in developing skills required to enhance his/her comfort and abilities to function as a productive member of the community. The CM Specialist-2 takes the lead to act as a liaison and to coordinate team services in one of the (3) areas of their assigned specialty: housing, forensic or benefits and works in collaboration with the Individualized Treatment Team to identify goals, develop, implement and monitor the service plan. The CM Specialist-2 will ensure that the mission, goals and philosophy of ACT are operationalized within the team.

The incumbent works with individuals in their community environment assisting them in understanding, acquiring and maintaining independent living skIlls in the areas of: (a) their daily living situation; (b) interpersonal skills and social support/network building; (c) leisure and recreational support/skill development; (d) maintenance and enhancement of physical and mental needs; (e) obtainment of benefit entitlements and the skills to manage same; (f) housing, forensics and, educational needs.

Duties and Responsibilities:

  • Assesses Individual’s strengths, needs and wants, utilizing instruments to operationalize data on the participant’s behalf. This includes completion of Comprehensive Assessments and client-centered Individual Comprehensive Service Plans for each assigned individual, involving all treatment team principals for comprehensiveness.
  • Works collaboratively with multidisciplinary team internally on daily basis and external as needed to ensure coordination between systems; provides linkage with primary care physician to ensure integration of medical and psychiatric service needs; maintains linkage with CBH, family, and all support networks to minimize person’s reliance on acute services.
  • Periodically completes Environmental Matrix to determine level of care need and delivers services according to individual’s need, ensuring appropriate frequency of contact

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law

Posted 2026-06-12

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