Project Delivery Manager
- Lead day-to-day delivery across workstreams related to systems implementation, operations and maintenance, help desk operations, and application development and maintenance.
- Manage team deliverables and work closely with team members to resolve issues, remove blockers, and keep work on track.
- Review work products for quality, accuracy, and alignment with client requirements, project standards, and delivery timelines.
- Serve as a hands-on leader with deep knowledge of the client environment, application landscape, and overall project scope.
- Monitor production support, database health, incident/problem resolution, and deployment/release activities across environments to help ensure system stability.
- Coordinate with application, infrastructure, and operations teams to manage changes, outages, dependencies, risks, and stakeholder communications.
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.
- 5+ years of experience supporting or enhancing state public assistance / eligibility systems.
- 5+ years of hands-on experience with COBOL development and maintenance and working in IBM mainframe environments and legacy enterprise infrastructure.
- 5+ years of experience with MVS/OS/390 environments and related tools/technologies, including DB2 (v8/v9/v10), IBM DB2 Admin, ERwin Data Modeler, SPUFI, QMF, CICS, TSO, and ISPF.
- Ability to travel 0 - 25%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Ability to manage small- to mid-sized engagements or workstreams and lead multiple team members with confidence.
- Experience assisting with proposal development and supporting business development activities.
- Experience participating in team-based problem-solving efforts to address client issues and drive practical solutions.
- Experience using ServiceNow, JIRA, and OPC to support incident tracking, workflow management, issue resolution, and delivery coordination.
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