Sales Assistants

We take care of our people. We offer a generous salary, flexible hours, paid holidays and vacations and lots more. Oh, and we like to have a lot of fun while we work. We think you will, too.

We're Growing!

Join Our New Newtown Team

We're opening a brand-new showroom in Newtown, PA, and we are looking for passionate, driven individuals to join the team! Be part of something exciting from the ground up with a company that offers competitive pay, a fun fast-paced environment, and offers health, vision, and dental benefits. Ready to love where you work?

Steven Singer Jewelers is a renowned, family-owned jewelry company based in Philadelphia. With over 40 years of experience, we take pride in providing exceptional customer service and offering exquisite jewelry pieces. We are dedicated to creating a positive and welcoming environment for both our customers and our team members.

As a Sales Assistant at Steven Singer Jewelers, you will play a vital role in supporting our sales team and ensuring a seamless customer experience. Your responsibilities will include assisting customers, managing phone inquiries, placing orders, maintaining inventory, handling repairs and cleanings, and contributing to the overall operations of our flagship location in Center City, Philadelphia.

Responsibilities:

• Provide exceptional customer service by greeting and assisting customers with their inquiries, purchases, and special requests.
• Answer phone calls promptly and professionally, addressing customer inquiries, taking messages, and forwarding calls to the appropriate team members.
• Assist with placing orders for customers, ensuring accurate product information, pricing, and delivery details are communicated effectively.
• Maintain and organize inventory, ensuring accurate stock levels, proper display, and regular updates.
• Coordinate and track repairs and cleanings, liaising with customers and our in-house jeweler to ensure timely and quality services.
• Assist with general administrative tasks, including data entry, filing, and maintaining customer records.
• Collaborate with the sales team to meet individual and store-wide sales targets, contributing to a positive and supportive team environment.
• Contribute to visual merchandising efforts, ensuring that the store displays are attractive and accurately represent our product offerings.
• Stay updated with product knowledge, industry trends, and company promotions to effectively communicate information to customers.
• Adhere to all company policies and procedures, including those related to security, confidentiality, and ethical sales practices.

Requirements:

• Previous customer service experience, preferably in a retail or jewelry environment.
• Excellent interpersonal and communication skills, with the ability to engage customers and build positive relationships.
• Strong organizational skills, with attention to detail and the ability to multitask effectively.
• Proficiency in handling phone calls and managing inquiries in a professional and courteous manner.
• Ability to work Saturdays and a flexible schedule as needed, including various holidays.
• Energetic and enthusiastic approach to work, with a positive attitude and willingness to learn.
• Strong team player, capable of collaborating with colleagues to achieve common goals.
• Basic computer skills and familiarity with inventory management systems.
• Knowledge of gold and jewelry is a plus but not required.

If you are passionate about providing exceptional customer service, have a keen eye for detail, and enjoy working in a dynamic team environment, we invite you to join our team at Steven Singer Jewelers. Together, we can continue to deliver memorable experiences to our valued customers.

To apply, please submit your resume below or contact our hiring manager directly via email at [email protected].

We invest in our staff, and take every opportunity to grow and promote from within. In fact, all of our current management staff has been promoted from within the company. So, in addition to a generous starting salary, Steven can name 7 more reasons:

01. Benefits for health, dental, and vision

02. Exceptional growth opportunities

03. Incentive programs with a potential to earn an additional four months salary

03. Paid vacations and holidays

04. Flexible schedule

05. Fully paid on-the-job training program

06. Tuition reimbursement (job-related)

07. Employee purchases at cost

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There’s a reason I’ve been here for over 10 years; I genuinely love working here! It’s a fun, fast-paced, and rewarding work environment with a lot of room for growth.

Ashley, Logistics Manager

In the four decades we've been in business, Steven Singer Jewelers has never laid off a single employee. Even during times of pandemic, recession, 9/11 and a poor job market, Steven Singer Jewelers has protected our employees with stable jobs.

If you're highly motivated, have a great personality and love working with people, please inquire for more information.

For more information on current positions available, please call 215-627-3242 ext 304 to speak to our hiring manager. You may also email your resume to [email protected].