Technical Support Technician
Job Description
Job Description
Technical Support Technician
Based in the greater Pittsburgh area, we are a leading manufacturer of steam clean generators, tube bundles, packaged water heaters, pressure vessels, and tanks for the plumbing and heating systems and industrial processes. We have been in business for over 90 years and have established ourselves as a reputable and reliable manufacturer.
Position OverviewWe are seeking a knowledgeable Technical Support Technician to provide expert assistance and support to our customers in the manufacturing and industrial sectors. The ideal candidate will have a strong understanding of technical components and systems, with a focus on pressure vessels, HVAC systems, and related equipment. This role is essential in ensuring customer satisfaction and maintaining the functionality of our products through effective troubleshooting and resolution of technical issues. Key Responsibilities
- Provide technical support to customers regarding OEM products and services
- Diagnose and resolve issues related to pressure vessels, HVAC systems, and other industrial equipment
- Assist customers in understanding product specifications, installation, and maintenance procedures
- Collaborate with engineering and manufacturing teams to improve product performance and customer satisfaction
- Conduct training sessions and demonstrations for customers on equipment usage and maintenance
- Document technical issues and resolutions for future reference and continuous improvement
Qualifications
- Minimum of 2 years of experience in technical support or a related field
- Strong knowledge of pressure vessels, HVAC systems, and industrial components
- Experience in troubleshooting electrical systems and components
- Familiarity with manufacturing processes and OEM standards
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Relevant certifications in HVAC, electrical systems, or related fields are a plus
Benefits
- Hourly rate: $25-30/hr
- Healthcare package
- 401k
- Flexible PTO
- Work with industry leaders!
Recommended Jobs
Life Sciences R&D Management Consulting Manager
Mgmt Consulting Manager | Senior Level | Full time Job No. R00309506 | Multiple Locations We Are In Strategy & Consulting we work with C-suite executives, leaders and boards of the worl…
Store Manager
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees.…
Zamboni Driver
Applicants must be at least 18 years of age and have a clean, valid driver’s license. Previous experience driving Zamboni ice resurfacer is required. Will be expected to perform routine maintenance on…
Physician Assistant - New Grads PLEASE APPLY! (Myerstown)
New Grads Welcome! Sign-On Bonus! Relocation Assistance! Flexible schedule that promotes a rewarding professional career while respecting interests and life outside of the work environment! This Jobo…
HVAC Office Secretary / Administrative Assistant
Job Description Job Description CVA Plumbing & Heating is a small, family-style HVAC company looking for a reliable and friendly Office Secretary to help keep daily operations organized and runni…
Tunnel Project Engineer
Requisition ID: 97624 Job Category: Infrastructure; Engineering Location: Pittsburgh, PA, United States Join a company that is passionately committed to the pursuit of a better world thr…
Delivery Specialist - Bilingual is a PLUS!
Job Description Job Description Description: Join a Winning Team! Proudly recognized as one of the Best Places to Work in PA for 2022, 2023, 2024 and 2025 , we’re committed to creating an …
Incentive Compensation Manager
You’re driven, resourceful, and above all else - remarkably smart. In this role, you will be responsible for designing, recommending, implementing, and maintaining compensation programs, policies,…
Direct Support Professional (On-Call)
IRECT SUPPORT PROFESSIONAL-ON-CALL Job Description: DIRECT SUPPORT PROFESSIONAL ON CALL - INCLUDING WEEKEND SHIFTS (MUST WORK 3-4 SHIFTS PER MONTH) Life Skills and Educational Counseling …
Material Support I
Job Responsibilities: Maintain inventory levels and accuracy through executing transactions of inventory movement inside and outside the warehouse and cycle counting to approved program standards …