Receptionist
The Receptionist has exceptional communication and critical thinking skills to oversee office/site operations. Provide administrative/clerical support including answering and routing phone calls to appropriate parties; coordinate conference room requests; schedule necessary office vendor inspections/repairs; office and field supply ordering as authorized by management and other duties as assigned.Â
Duties and Responsibilities:
- Answer incoming calls, screen, and direct them to the appropriate recipients.
- Take accurate messages and relay them promptly to the intended recipients.
- Provide accurate and courteous information to callers regarding services, appointments, and general inquiries.
- Greet all individuals entering the organization in a friendly and professional manner.
- Direct visitors to their designated destinations within the facility.
- Handle inquiries from the public and customers with patience and efficiency.
- Provide general administrative and clerical support as needed.
- Prepare letters, documents, and reports as assigned.
- Maintain reception area cleanliness and organization.
- Perform other duties as assigned by the Front Desk Supervisor.
- High school diploma or equivalent.
- Proficiency in administrative and clerical procedures.
- Knowledge of customer service principles and practices.
- Proficient in Microsoft Office, particularly Excel and Word.
- Familiarity with office equipment and systems.
- Other Qualifications:
- Ability to respond to emergencies at the facility as directed.
- Willingness to contribute ideas for continuous quality improvement.
- Excellent verbal and written communication skills.
- Professional personal presentation.
- Strong customer service orientation.amÂ
- Ability to prioritize tasks and manage time effectively.
- Attention to detail and accuracy in work.
- Initiative, reliability, and stress tolerance.
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