Operations Supervisor - Nightly Janitorial
- Competitive salary
- Health insurance
- Paid time off
- Training & development
For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other. We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results We Are Committed to our customers and are guided in all we do by their needs. We Are Complete and seek to provide exceptional service and engage in proactive behavior. We Are Driven to pursue the highest standards and continuously improve in all aspects of our business. We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction
• Health Insurance * Competitive Pay • Flexible Schedules • Career Path Opportunities * Bonus Pay
Job Position Description:
Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities. Proactively recruit new team members and develop workers through systematic cleaning processes. Responsibilities
- Training cleaners on ServiceMaster’s standards, products, processes and procedures
- Handle call-offs and fill in as needed day to day
- Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
- Train cleaners on task schedules specific to individual accounts
- Perform inspections and give constructive performance feedback to staff members
- Assign shifts and make necessary adjustment in case of call off or no shows
- Respond to customer complaints and request in a timely and caring manner
- Utilize Expresstime to manage budgets, labor, and assign tasks.
- Maintain the highest possible standards of production and quality of work - budgeted vs. actual hours.
- Opens and locks facilities, enable and disable security system as required.
- 3-5 years’ experience as a custodian, janitor, housekeeper a plus but not required
- Will provide on the job training to those with strong work ethic and willingness to learn.
- Experience working for a professional janitorial company, office/property complex or school is a plus.
- The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
- Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
- Has respect and understanding for co-workers and customers
- Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 45lbs.
- Walk multiple staircases
- Ability to read cleaning instructions
- Ability to differentiate between cleaning products
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
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