Front Desk Associate
Job Description
Job Description
Description:
Job Summary
The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position will also be responsible for a variety of administrative tasks as well as ensuring the aesthetic in the lobby remains clean and welcoming.
Essential Functions:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to the appropriate department or individual, including patient messages
- Provide excellent customer support by addressing inquiries and resolving issues promptly
- Manage incoming and outgoing mail, packages, and deliveries
- Schedule appointments and maintain calendars for staff members within the EMR software including processing of referrals and pre-certification of procedures
- Assist with filing, transcribing, and organizing documents
- Perform clerical duties such as data entry, scanning, and photocopying
- Assist with inventory management
- Coordinate office events and assist with event planning
- Collect copays and other payments as necessary
- Other duties as assigned
Education, Skills, and Experience:
- High School Diploma required
- 1-3 years of relevant medical / surgical practice experience
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Experience with practice management software (ie EMA) and Microsoft Office Word and Excel
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift a minimum of 15 pounds at times.
Recommended Jobs
Specialist, Accounts Receivable
Description POSITION SUMMARY The Accounts Receivable Specialist is responsible for researching outstanding balances and determining correct action to be taken to ensure maximum reimbursement. Mus…
Construction Superintendent
Job Description Job Description Horst Construction is seeking a dedicated and experienced Construction Superintendent to join our team. In this role, you will be responsible for overseeing all…
Tow Truck Operator
Job Description Job Description We are seeking a Tow Truck Operator to join our team! You will be responsible for safely operating a light to medium duty wrecker and flatbed. Responsibilities:…
Project Manager
Your Job We are seeking a highly organized and driven Project Manager to lead complex projects at AirBorn, a Molex Company in our aerospace and defense solutions division (ADS). In this role, you'…
Full Time Neurology Job Philadelphia, PA
Enterprise Medical Recruiting is assisting a leading, physician-owned neurosciences practice in the tri-state region to recruit a full-time Chair of Neurology. This role will lead a dynamic and respe…
Purchasing Manager
Job Description Job Description Simplex Homes, a leader in Modular Home Construction , is seeking a Purchasing Manager. Knowledge of building materials along with residential and light commerci…
Wealth Management Specialist - NPD (FP)
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management i…
Environmental Engineer 5
At CDM Smith, we are committed to tackling the complex challenges facing our water resources today. From designing innovative treatment processes to conducting thorough environmental assessments, y…
Veterinarian J486259
Unlock a rewarding career with a salary up to $150,000, plus a significant sign-on bonus! Here's an exceptional opportunity to work as an Associate Veterinarian in the heart of Lancaster, PA, a city r…
Sr Electrical Engineering Project Manager
Senior Electrical Project Manager – Caribbean Projects We’re seeking two experienced Senior Electrical Project Managers to lead large-scale power and infrastructure projects across the Caribbean. …