Service Dispatcher

Job Description

Job Description

Service Dispatcher

Highland Consulting Group is a nationwide recruiting firm that focuses on placing top construction talent within the commercial, institutional, and industrial sectors.

We are working with a large regional Mechanical Contractor in the Pittsburgh, PA area to recruit an experienced Mechanical Service Dispatcher. Successful candidates must have a minimum of 3 years’ experience as a Service Dispatcher working for a Mechanical or Electrical or a similar service organization.

Are you tired of looking for a new job periodically & want a company that you can call home? Are you the type of person that wants to take charge of their position? Do you want to work for a reputable company that works hard to please their customers and staff? Do you want to be respected and rewarded for your hard work? If this is how you feel you should consider this position.

This position works with the Service Manager to efficiently schedule the service department’s labor and parts resources to best serve the needs of their clients.

Job responsibilities will include, but are not limited to:

• Assign repair orders to qualified, productive technicians and adjust distribution control according to assignment
• Ensure complete utilization of the service technicians
• Update repair orders, determine time required to perform required work and schedule to ensure completed by due date
• Coordinate the installation of replacement parts with the Parts Manager and the service team
• Adjust the service schedule as priorities change

Requirements:

• Experience: 3 years’ experience as a Service Dispatcher in related field of Mechanical Service
• Solid communication skills both verbal and written
• Ability to establish timelines and budgets
• Ability to multi-task
• Solid, proven and verifiable record of career stability
• Must have a complete understanding of the repair service industry as well as working with preventative service agreements
• Customer orientated and the ability to adapt/respond to different types of personalities
• Able to work under pressure

Benefits:

This company cares about and is committed to the wellbeing of its employees and their families. This commitment is reflected in a comprehensive benefit package provided to all employees. This package includes an extremely competitive salary, company bonus, healthcare, paid vacation, 401K matching funds, and other benefits.

Contact:

If you are interested in this opportunity, and you have the experience and meet the job qualifications, please apply using the “Apply” link. If you have questions about this opportunity, feel free to call me @ (724) 837-6336.

Dave O'Connor
Highland Consulting Group

Confidentiality

We respect your privacy and will never submit a resume to a third party without your permission. You can be assured that the information you give us will never be forwarded to any company without your specific, direct advanced permission.

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