Tech Support Specialist
About Us
We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative. We’re looking for someone who loves solving problems, takes pride in being reliable, and enjoys being the go-to person for making tech just work. If that’s you, we want to meet you.
The Role
As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’ll handle device setup, account provisioning, light troubleshooting, and support for client onboarding. You’ll also document solutions and help improve our internal IT processes as we grow.
Responsibilities
- Set up phones, devices, and email/accounts for clients.
- Troubleshoot basic issues (setup, connectivity, logins) and guide people through fixes.
- Coordinate smooth handoffs across teams during client onboarding and offboarding.
- Maintain structured records of recurring issues and solutions to build playbooks.
- Suggest and implement improvements to make tech operations more efficient.
Requirements
- Prior experience in IT support, helpdesk, or troubleshooting roles.
- Strong organizational and problem-solving skills.
- Clear communicator who can calmly guide clients through basic tech processes.
- Comfortable with occasional local travel.
- Adaptable and proactive in a fast-moving startup environment.
Nice to Have:
- Experience supporting small operational teams in startups or entrepreneurial settings.
- Background in both client-facing and internal support environments.
Benefits
- Competitive hourly pay with performance incentives
- Flexible hours with consistent workflows
- Clear SOPs and support systems so you can execute with confidence
Recommended Jobs
Provider Liaison (Pittsburgh, PA)
Make your mark for patients We seek a Provider Liaison, Epilepsy (Specialty Sales Representative),who will take ownership of a dynamic Pittsburgh territory, bringing UCB’s Epilepsy and Acute Ca…
Section Chief Pediatric Nephrology
Job Summary: St. Christopher's Hospital for Children is seeking a Section Chief for our Pediatric Nephrologist team $75,000 Retention Bonus!! Highlights: Provide leadership to a stron…
Periodontist
Periodontist Opportunity – State College Full-Time Associate Roles | Established Flagship Practice + New DeNovo Location Are you a skilled, surgically driven Periodontist looking for a long-t…
Individual Tax Supervisor
Smoker & Company, LLC is seeking a dependable, driven, detail-oriented Individual Tax Supervisor to lead our individual tax return team in our Lititz, PA office. This role is ideal for a motivated pr…
Sales Account Executive - Healthcare Technology
Sales Account Executive - Healthcare Technology PracticeBeat Location: Remote (US) or Pittsburgh, PA Department: Sales Reports to: Operations Employment Type: Full-time About Pr…
Senior Outpatient Counselor I or II
Description Clarvida’s success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our emp…
Clinical Lab Scientist- Laboratory
Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in …
Scientist I
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary Responsib…
Clinical Associate
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and…
A 2026 Summer Internship - Emergency Management/Business Continuity
Reference #: 19551 Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a histor…