Travel Customer Service Representative (Remote)
About the Role
Navora Travel USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns with empathy, professionalism, and solution-oriented thinking
- Maintain accurate documentation and update booking systems as required
Qualifications & Skills
- Excellent verbal and written communication skills
- Customer service experience (travel, hospitality, or service-related experience preferred)
- Strong organizational skills and attention to detail
- Comfortable using technology and learning new systems and booking platforms
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
What We Offer
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional grow within the company
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our remote travel support team.
Recommended Jobs
RN - Registered Nurse ( Talent Pool )
Thank for having an interest in working with us as a Registered Nurse. At this time, our RN-Registered Nurse positions are filled, however, we still want to collect your information for future openin…
Assembler
Immediate start: Mechanical assembler Available shift: 1st/3rd shift Location: Johnstown, PA Pay rate starts at 18$ - 20$/hr. Job Description The assembler will be responsible for caul…
Radiologist - Partnership Track!
A thriving group is seeking a Radiologist to provide General Radiology services Stable and successful group is looking for a radiologist to help with their patient volume. Partnership Track! Con…
Survey Technician Pittsburgh, PA
Blew & Associates, P.A. is a leading national firm specializing in land surveying, engineering, and environmental services, boasting over 130 years of industry experience. We are seeking a Survey Cre…
Automotive Technician (PA Inspection & Emissions)
Experienced Auto Technicians (with PA Inspections and Emissions) Join the Spangler Subaru Family Spangler Subaru has proudly served the Johnstown community since 1971 with integrity, reliability,…
Direct Care Worker- Philadelphia / Montogomery County
As a Direct Care Worker - Part Time at KeystoneCare, you'll play a critical role in supporting individuals who are frail, ill, or immobile. Your responsibilities will include assisting clients with d…
Event Set Up Worker
Job Description Event Set Up Worker PeopleReady of Allentown, PA is now hiring Event Set Up Workers in Allentown, PA! Apply today and you could start as soon as tomorrow. As a PeopleReady…
Assistant Clinical Coordinator - PRN
You Matter • Make a difference every day in the lives of the underserved • Join a mission driven organization with a people first culture • Excellent career growth opportunities Join us an…
Pediatric Cardiac Anesthesiologist
PostJobMatches By WorkStaff USA is a leading staffing agency in the job placement industry, providing top-notch professionals to facilities across the country. Our team of experienced recruiters work…
General Manager
Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associat…