Clerical Assistant 3

Reference #: 5275394

Salary

$40,685.00 - $60,714.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-45235-00103

Department

Department of State

Division

ST St Bd of Nursing

Opening Date

03/24/2026

Closing Date

4/6/2026 11:59 PM Eastern

Job Code

00103

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST04

Bureau / Division Code

00199851

Bureau / Division

ST St Bd of Nursing

Worksite Address

2525 N. 7thStreet

City

Harrisburg, Pennsylvania

Zip Code

17110

Contact Name

Jennifer Boisvert

Contact Phone

717.409.3970

Contact Email

[email protected]

THE POSITION

Are you searching for meaningful clerical and customer service work that will help protect the health and safety of the public from fraudulent and unethical practitioners? This Clerical Assistant 3 position with the Bureau of Professional and Occupational Affairs' (BPOA), State Board of Nursing team is for you! We help healthcare workers ensure they meet requirements of professional licensure to aid in providing patient care that is consistent with the ethical and quality standards of these essential professions. Apply now and make a difference with us!

DESCRIPTION OF WORK

In this Clerical Assistant 3 role, you will provide clerical and office support by reviewing licensure applications for the State Board of Nursing to ensure compliance with the laws, regulations and Board's policies.

Your responsibilities will include:

Reviewing applications for licensure and distributing discrepancy notifications to applicants not meeting requirements.

Providing customer service through phone calls and emails. Corresponding with applicants, other boards of nursing, nursing education programs, and persons within the Bureau of Professional and Occupational Affairs (BPOA). Inputting application information into the licensing system. Gathering criteria for licensure, certification, and authorization approval from the laws, rules, and regulations, as well as policies of the Board, for the applications processed by the position.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, up to 50% of working days, after the six month probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements: One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of moderately complex clerical experience; or An equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.