Linen Rental Specialist

Job Description

Job Description

WE HAVE BEEN VOTED A TOP WORKPLACE EMPLOYER FOR 3 YEARS AND RUNNING!

Choice Party Linens is a growing, collaborative, fast paced, family owned business that prides itself on unparalleled service and quality for the Party Rental Industry. With over 34 years of experience, we provide a fresh and unique approach to linen rentals throughout the United States.

All new office employees complete paid training onsite through Choice University. Choice University entails a day on the road with one of our drivers and full warehouse training, including shipping and receiving. This training is designed to give you a full understanding of our business and how we operate. This is to ensure that you are as prepared as possible to begin training in the office as one of our Linen Rental Specialists.

Starting Rate: $16.50 hourly plus a monthly New Customer Bonus with the potential to become salaried for the right person

*THIS POSITION IS NOT REMOTE AND EXCELLENT ATTENDANCE IS REQUIRED*

Benefits

• Paid Vacation
• Profit Sharing
• 401K
• Employee Assistance Program
• Paid Holidays
• Overtime
• Employee Rewards and Recognition
• Tuition Reimbursement
• Free Linen Rentals
• Health, Dental and Additional Voluntary Benefits
• Paid Daily Lunch Break
• Growth and Advancement Opportunities
• Paid training

Responsibilities

• Answering customer calls in an efficient, upbeat and friendly manner
• Follow procedures to accurately process orders and communicate customer concerns
• Data entry of email, phone and online orders
• Efficiently perform all job duties in a fast-paced environment
• Make calls from customer lists to generate new business relationships
• Occasionally attend industry networking events and possibly attend trade shows
• Willingness to perform a variety of duties within the warehouse as needed (May include quality assurance checks, assisting customers with pickups and returns, etc.)

*RESUME & REFERENCES REQUIRED*

Requirements

Qualifications

• At least 18 years old
• Excellent customer service skills
• Superior telephone and conversation skills
• Excellent computer skills
• Strong data entry skills
• Motivated learner and self-starter
• Ability to manage stressful situations gracefully
• Ability to ask clear and leading questions to quickly identify and resolve customer concerns
• Ability to multi-task, prioritize, and manage time effectively
• Flexible availability Mon – Sat (Ability to work extended shift during peak seasons)
• Previous experience in retail customer service is preferred, but not required

Choice Party Linens, Inc.

Moore Station Industrial Park

1200 Pennsylvania Avenue

Prospect Park, PA 19076

610-532-3140

Company Description

Choice Party Linens, Inc. was founded in 1991 by Norm Longman and Ken Kelk to provide businesses in the hospitality and rental industries with an opportunity to generate revenue by providing wide variety of quality party linens at reasonable sub-rental prices. With more than 29 years in business, Choice has become one of the pre-eminent party linen rental companies in the United States.

Our goal is simple. We want to provide your business with hassle-free revenue through specialty linen sub-rentals with unparalleled service.

Company Description

Choice Party Linens, Inc. was founded in 1991 by Norm Longman and Ken Kelk to provide businesses in the hospitality and rental industries with an opportunity to generate revenue by providing wide variety of quality party linens at reasonable sub-rental prices. With more than 29 years in business, Choice has become one of the pre-eminent party linen rental companies in the United States.\r\n\r\nOur goal is simple. We want to provide your business with hassle-free revenue through specialty linen sub-rentals with unparalleled service.