UX Developer Principal - Business Architecture/Design/Workday

Job Profile

Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a UX Developer Principal within PNC's Technology organization, you will be based in Pittsburgh, PA or Cleveland, OH.

We are seeking a Principal UX Developer / Designer to lead the modernization, automation, and user‑experience transformation of enterprise HR applications. This role sits at the intersection of UX design, Workday development, business architecture, and emerging Agentic AI capabilities, with a strong focus on improving how employees interact with HR platforms used across the organization.

The ideal candidate brings deep UX expertise, strong technical fluency in Workday and HR systems, and the ability to think strategically across value streams, business processes, and digital experiences

UX Design & Development

• Lead UX design and development efforts for internal HR platforms, ensuring intuitive, accessible, and scalable user experiences.
• Design and enhance employee‑facing applications across Workday, Pathfinder, Spotlight Points, and SharePoint.
• Develop wireframes/prototypes, and interactive designs that translate business requirements into seamless user experiences.
• Partner with developers and platform owners to implement UX solutions within Workday and integrated systems.

Automation & Platform Modernization

• Update and automate existing HR applications to improve efficiency, consistency, and usability.
• Identify opportunities to streamline workflows and reduce manual processes across HR digital experiences.
• Collaborate on Workday integrations and enhancements aligned to enterprise standards.

Business Architecture & Analytics

• Act as a business architect, translating HR and enterprise needs into experience‑driven solutions.
• Analyze business processes and user journeys to identify improvement opportunities across HR value streams.
• Leverage business analytics to inform design decisions and measure UX effectiveness.

Agile Delivery & Collaboration

• Work within an Agile delivery model, collaborating closely with product owners, engineers, and HR stakeholders.
• Use JIRA to track UX and development work, dependencies, and delivery milestones.
• Partner with HRIS Analysts and Workday teams to ensure alignment between design, data, and system configuration.
• Coordinate with key stakeholders (e.g., Linda and Jesse) for detailed platform and roadmap alignment.

AI & Innovation (Plus Skills)

• Contribute to UX design and development initiatives that integrate or support - Agentic AI capabilities.
• Explore and prototype AI‑enabled experiences within HR applications.
• Utilize Copilot Studio (preferred) to design or enhance intelligent, conversational, or assisted user experiences.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description
Leverages deep understanding of activities, practices, deliverables and considerations in user interface development to lead technical design and development of complex user interfaces.
Independently delivers complex design and development specifications for user-friendly and effective graphics, page layouts, icons, objects, navigation and templates. Leads others in the coding, testing, implementation and documentation of front-end development.
Analyzes user experience on graphics, page layouts, icons, objects, navigation and templates. Maintains and upgrades interface functionalities for specific requirements; actively participates in code and design review as needed. Identifies common design flaws and usability problems.
Directs business assessment and requirements analysis processes for the front-end development of graphical user interfaces. Facilitates the posting of complex data, programs, forms, HTML pages and graphic images for existing and new applications. Discusses interface design plans with Technology, Marketing and lines of business.
Leverages modern tools and techniques to develop clean, efficient, and reusable code. Coaches, educates, and evangelizes junior staff on front end development best practices. Describes policies, practices and standards for effective user interface design. Creates and executes platform-level architectural strategies that enable implementation of design principles.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies Application Design, Architecture, Business Analytics, Design Thinking, Effective Communications, Packaged Application Integration, Solutions Development, User Interface Design, Web Application Technology

Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education Bachelors

Certifications No Required Certification(s)

Licenses No Required License(s)

Pay Transparency
Base Salary: $65,000.00 – $139,300.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window
Generally, this opening is expected to be posted for two business days from 04/13/2026, although it may be longer with business discretion.

Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.