Call Center Support Coordinator
Job Title : Call Center Support Coordinator
Location : Hanover, PA
Hours/Schedule : Hybrid; 8-4 M-F & 9-5 M-F
Type: Contract
Leading food manufacturing company looking for an experienced Customer Service/Coordinator I. Ideal candidates should have a customer service background and comfortability working in a call center role. Responsibilities
A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant. The job is ubiquitous in business -- every company has customers to care for -- and may go by other titles, such as information assistant or retail assistant. Customer service assistants may work with customers by phone, online or in person. Requirements
• Customer service background
• Basic Microsoft Office skills (especially Excel, Word, Outlook, Teams)
• Should be able to do basic data entry, upload files, and manipulate data
• Tech-savvy and comfortable in a fast-paced, phone-heavy environment Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. Ref: #558-Scientific
System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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