Operations & Maintenance Technician II (Philadelphia Metro Area )

Job Summary

Headquartered in Charlottesville, Virginia, Sun Tribe is one of the fastest growing clean energy companies in the Mid-Atlantic United States. Thanks to an experienced, in-house team of engineers, analysts, technicians and electricians, Sun Tribe O&M is able to provide best-in-class technical asset management and operations & maintenance ("O&M") services for our client-partners across a growing portfolio of over 150 operational sites throughout the region.

The Operations & Maintenance Technician II will be responsible for helping to ensure the operational performance of our generation and energy storage asset portfolio. This position requires a variety of technical and other skills to perform various aspects of solar PV system O&M, including system monitoring, preventative maintenance inspections, troubleshooting and diagnosis, and corrective repairs. This role is part of a career progression series and is marked by increased technical experience and responsibility.

The O&M Technician II reports directly to the Operations & Maintenance Manager. It is expected that this position will require approximately 10% office work and 90% field work (day travel).

Responsibilities

RELATIONSHIP MANAGEMENT

• Fosters positive working relationships with all internal and external stakeholders.
• Fosters a sense of trust and reliability on behalf of all asset owners and/or owner representatives by providing timely and accurate communication about all site issues.
• Builds strong relationships with host facility staff and off-taker representatives through proactive communication and adherence to all site access guidelines.

PLANNING AND ADMINISTRATION

• Reviews upcoming assigned work orders and prepares needed tools, materials and equipment.
• Maintains assigned vehicle and tools.
• Manages personal inventory of consumables (zip ties, wire clips, cleaning materials, etc.)
• Submits required information to request warranty replacements via manufacturer RMA process.
• Processes components and parts removed from sites for outbound shipping, inventory or disposal
• Assists in receiving replacement equipment, facilitating returns, and maintaining a stock of spare parts and equipment.

SYSTEM OPERATION AND MAINTENANCE

• Performs annual preventative maintenance inspections (PMIs) as assigned and completes relevant electronic inspection checklists / reports.
• Responds to site outages as directed and performs on-site troubleshooting to include documenting as found conditions and performing root cause analysis.
• Recommends and performs corrective repairs including but not limited to the removal and replacement of system components and other corrective actions as required.
• Documents all service visits, including annual inspections, assessments, maintenance and other field work. Communicates relevant details in a timely manner via appropriate reporting format.
• Facilitates warranty equipment replacements by capturing necessary data and filing reimbursement claims in a timely manner.
• Utilizes monitoring platforms to periodically review the health of all operating assets as assigned.
• Diagnoses site issues, either remotely or on site, and communicates relevant information via cloud-based ticketing platform (Smartsheet and/or other software systems).

SAFETY & TRAINING

• Instills and adheres to the organization’s safety culture.
• Reports safety observations via electronic safety log and utilizes stop work authority as required.
• Continuously assesses job-related hazards, implements relevant control measures, and notifies supervisor when work scope is unsafe to perform.
• Properly utilizes relevant Personal Protective Equipment (PPE) according to contractual obligations, NFPA 70E, and OSHA requirements.
• Demonstrates knowledge of electrical safety including principles of NFPA 70E.
• Practices continuous learning and seeks to become a subject matter expert on all major equipment types installed across our fleet of assets including DAS, inverters, trackers, and substation equipment.
• Maintains relevant equipment operator licenses as required.

Basic Qualifications Required

• High School Diploma or equivalent is required
• Minimum two years of experience installing, troubleshooting, or maintaining commercial and/or utility-scale PV solar equipment is required

Skills & Experience Preferred

• General understanding of physical, electrical, and structural construction plans
• Demonstrates knowledge and skills related to the construction and operation of electrical equipment.
• Nextracker and/or ATI tracker installation and/or maintenance certification preferred
• Experience with the National Electric Code as it pertains to solar PV system design preferred
• Strong computer skills
• Ability to work well with others in a fast-paced construction environment
• Self-motivated
• Honest, reliable, self-aware, and conscientious
• Strong interpersonal communication skills, both verbal and written
• Strong planning, organization, and prioritization skills
• NABCEP System Inspector Board Certification or equivalent preferred
• Valid driver’s license required
• Demonstration of company core values; Community, Safety, Perpetual Improvement, Nature, Joy, and Respect

Working Conditions and Physical Requirements

• Some evening and weekend work is required
• Some periods of being on-call to address outages, emergencies, bad weather, and other issues affecting operating assets
• Requires approximately 10% office work and 90% field work (day travel)
• Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching
• Must be able to lift up to 40 pounds at a time
• Exposure to characteristic construction site dangers

Salary and Benefits

This position is considered Full-Time Salaried, Nonexempt under the federal and state wage and hour laws which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek.

Sun Tribe offers all full-time employees:

• Health insurance (medical, dental, and vision)
• Life insurance
• 15 company holidays, similar to Virginia State holiday schedule
• Paid maternity/paternity leave
• Paid Time Off
• 401(k) with 4% employer match
• $600 annual health & wellness reimbursement

Review of Applications will continue until the position is filled.

If you don't check every box, don't let that stop you. We prioritize talent, passion, and drive over what looks good on paper. If you're on the fence, we encourage you to hit the apply button and highlight what draws you to Sun Tribe.

Sun Tribe provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.

Sun Tribe complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Sun Tribe has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Sun Tribe O&M is a drug-free workplace, pre-employment drug screening is required.

Sun Tribe participates in E-Verify .