Customer Service Representative State Farm Agent Team Member

P&CP Academy
Lansdale, PA

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Training & development
About Us:
P&CP Academy partners with State Farm Agents that are actively hiring top-notch talent. Our affiliates take pride in their strong values, exceptional service, and unwavering commitment to their customers' needs. It is imperative that our applicants fit these core values.

Job Description:
As a Customer Service, you serve as the first touch point and go-to for both new and existing customers that are searching for insurance coverage. Your main duties will include, but not limited to the following:

  1. Possess the ability to update and educate your customers on the various insurance options that will best fit their unique needs.
  2. Direct contribution to the success of the Agency by providing superb customer service to both new and existing clients.
  3. Ability to identify clients needs and elevate concerns to the appropriate department, when warranted.
  4. Always conduct yourself professionally with both internal and external stakeholders and clients.
  5. Answer any/all customer inquiries in a professional and timely manner.
  6. Maintain accurate documentation of customer interactions.
Requirements:
We are looking for individuals with excellent customer service skills that will strive to communicate effectively and professionally with both internal team members and external customers. Individuals that are self-motivated and have the ability to problem solve efficiently and will work well both on a team and individually. Our ideal applicant would demonstrate the following skills:

  1. Property and Casualty State License is required.
  2. Preferably 3-5 years experience in customer service-related roles.
  3. Passionate about helping others by contributing to improving the lives of your customers.
  4. Be willing and able to adapt to changes.
  5. Goal oriented mindset.
Benefits

  • Base Pay plus Commission/Bonuses
  • Base is determined by interview with Agent and applicants prior experience
  • Paid time off
  • Monday - Friday Hours
  • Growth potential and opportunity for advancement within the agency
HOURS
Monday-Friday 9AM - 5PM.

This position is with a local State Farm Agent, not with Corporate. All employees must be able to successfully complete any applicable licensing requirements and training programs. Agents are independent owners who hire their own employees. Agents employees are not employees of any corporate entity.

Posted 2025-07-26

Recommended Jobs

Senior Habilitation Manager, Home Care

BAYADA Home Health Care
West Chester, PA

Job Description Job Description BAYADA Home Health Care has an immediate opening for a Senior Habilitation Manager (Qualified Professional) in our West Chester , PA office. If you are lo…

View Details
Posted 2025-07-30

Habilitation Technician / DSP

BAYADA Home Health Care
Reading, PA

Job Description Job Description Join BAYADA Home Health Care and make a difference in the lives of others! BAYADA Home Health Care is currently seeking Direct Support Professionals (DSP) to j…

View Details
Posted 2025-07-29

Front of House Manager

HC-Resource
Ardmore, PA

HC-Resource is looking for a FRONT OF HOUSE MANAGER for an NYC-based, successful casual fine dining restaurant group known for outstanding hospitality and service and for offering an authentic menu.…

View Details
Posted 2025-07-29

Stormwater Construction Technician

Apex Companies
West Chester, PA

Job Description Job Description Are you highly motivated, hard-working, and seeking to join a growth-focused consulting & engineering firm? Are you looking for a company that will invest in you…

View Details
Posted 2025-07-26

Receptionist - State Farm Agent Team Member

Rick Babusiak - State Farm Agent
Conneaut Lake, PA

Job Description Job Description Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the publ…

View Details
Posted 2025-07-29

Clinical Risk Management Associate - I (Assistant)

Planet Group
Pike, PA

Target Pay Rate: 50-65.36/hr **salary will be commensurate with experience  Job Description: • Performs primary medical review of serious adverse experience (AE) reports and other AE reports of …

View Details
Posted 2025-07-31

Counselor

Northeast Family Health Care LLC
Lansdowne, PA

Job Description Job Description Counselor Pinnacle’s Voice: A Tale of Transformation & Recovery “I found myself like a lot of people in a position I never thought I would be in. I needed hel…

View Details
Posted 2025-07-28

ESL TEACHERS FOR AUG/SEP 2025 CHINA => Relocate to China

Echo Education
Philadelphia, PA

Job Description: - Teaching hours: up to 20 hours per week - Contract length: 10 or 22 months - Teach students ages 3 to 18 years old - Working hours from 8:00 am to 5:00 pm -Monday to Friday classes …

View Details
Posted 2025-07-28