Business Analytics Lead - Continuous Improvement Program (Pittsburgh)

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Lead within PNC's Continuous Improvement Program organization, you will be based in Pittsburgh, PA, Cleveland, OH, or Denver, Colorado.

This role resides within PNC’s Continuous Improvement Program and is responsible primarily for monitoring and reporting on our annual CIP public efficiency target. As such, the ideal candidate needs to have strong analytical and excel skills as well as the ability to work well with all areas of Finance and select individuals across the organization. Accuracy is paramount as the CIP results are subject to audit and performance to target is shared directionally in the quarterly earnings calls.

Specific Duties include:
•Work with LOB finance during the annual budget process to collect CIP commitments by LOB and Segment
•Work with LOB finance to document specific ideas making up the total target and getting those uploaded into the CIP database for tracking throughout the year
•Meet monthly with every LOB finance area to monitor progress on each individual idea, typically 1 idea for every $1MM in commitment i.e. 350 ideas in the database in 2025
•Update the CIP database with progress monthly
•Be fluent with each of the ideas, how savings are being derived, the potential barriers or risks to non- or under delivery
•As appropriate, share ideas across lines of business so that good ideas gathered in the database are leveraged across the organization
•Challenge any under delivery and escalate to CIP leader any risks for follow up with senior leaders
•Provide CIP forecast/progress reporting monthly to Bill D, EC and senior leadership reflecting progress to target, ensuring reconciliation and 100% accuracy
•Provide ad hoc report to provide greater insights into the idea commitments, trends, categorization, opportunities etc
•Work with Strategic Sourcing to validate all Sourcing ideas and efforts through the CIP validation process
•Attend quarterly meetings with the CIP leader with each line of business CEO and COO/CFO to review progress, risks and opportunities. Typically, this is where strong knowledge of individual ideas and risks is important.
•Work with CIP Ideas team to ensure that actively worked CIP team ideas and related benefits are properly captured under line of business commitments and results
•Maintain the CIP definitions document and answer frequent questions regarding benefit qualification
•Identify and execute opportunities to further drive efficiency in the CIP Ideas capture and tracking process including use of automation
•In the time available, work on assigned CIP idea opportunity projects directly. Current examples being worked by this position are printer reduction and employee hardware asset management (laptops and related devices).
•Work with Technology to maintain CIP ideas database access and functionality

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions. Serves as mentor to more junior employees.
• Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
• Determining the optimal analytic approach and supporting development, implementation and enhancements.
• Assists peers with guidance on analytic approaches related to more complex solutions.
• Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.
• Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning

Competencies

Analytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications, Emerging Technologies

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.