Care Management Support Coordinator II

Centene Corporation
Harrisburg, PA
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **THIS POSITION IS REMOTE/WORK FROM HOME SUPPORTING PENNSYLVANIA HEALTH & WELLNESS MEDICAID WAIVER HOME AND COMMUNITY BASED SERVICES MEMBERS FOR THE STATE.** **THE WORK SCHEDULE DURING TRAINING WILL BE MONDAY - FRIDAY 8AM - 5PM, AND AFTER TRAINING WILL BE MONDAY - FRIDAY 8:30AM - 5PM WITH A HALF HOUR LUNCH.** **Position Purpose:** Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services. Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines. + Provides outreach to members via phone to support with care plan next steps, community or health plan resources, questions or concerns related to scheduling and ongoing education for both the member and provider throughout care/service + Provides support to members to connect them to other health plan and community resources to ensure they are receiving high-quality customer care/service + May apply working knowledge of assigned health plan(s) activities and resources + Serves as the front-line support on various member and/or provider inquiries, requests, or concerns which may include explaining care plan procedures, and protocols + Supports member onboarding and day-to-day administrative duties including sending out welcome letters, related correspondence, and program educational materials to assist in the facilitation of a successful member/provider relationship + Documents and maintains non-clinical member records to ensure standards of practice and policies are in accordance with state and regulatory requirements and provide to providers as needed + Knowledge of existing benefits and resources locally and make referrals to address Social Determinants of Health (SDOH) needs + Performs other duties as assigned + Complies with all policies and standards **Education/Experience:** Requires a High School diploma or GED Requires 1 - 2 years of related experience Pay Range: $17.50 - $27.50 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Posted 2025-11-20

Recommended Jobs

Two TeleRadiology openings at Pittsburgh marketplace

B.E.L. Associates, Inc.
Pennsylvania

Two TeleRadiologists needed for large hospital facility in the Pittsburgh marketplace. Employee or Independent Contractor - your choice. Can work days or evenings or weekends. Prefer someone with bod…

View Details
Posted 2025-07-27

Construction Project Manager - Water/Wastewater Plants

System One
Carnegie, PA

As a Construction Project Manager, you will oversee onsite construction engineering activities for industrial projects, primarily focusing on Water/Wastewater Treatment plants, but also including fac…

View Details
Posted 2025-10-23

Full Time Pain Management Job Transfer, PA

GoStaffing GoStaffing
Transfer, PA

An Integrative Pain Management group is seeking a BC/BE Pain Management physician for their innovative Pain Management program 1h 25min north of Pittsburgh, PA in Mercer County for part-time. Boar…

View Details
Posted 2025-11-06

Dispatcher

Synerfac
Downingtown, PA

Location: Downingtown PA Position Summary The Dispatcher is responsible for coordinating daily transportation activities scheduling drivers and equipment and ensuring safe compliant and efficie…

View Details
Posted 2025-11-20

Human Resources Development Program Analyst/Associate

PNC
Pittsburgh, PA

R196766 Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience…

View Details
Posted 2025-11-21

Primary care physician for OP practice roughly 1 hr. from Pittsburgh, PA

Enterprise Medical Recruiting
Pennsylvania

Enterprise Medical Recruiting is assisting a medical group in Somerset, PA with the recruitment of a BC/BE Internal Medicine or Family Medicine physician for a full-time, permanent, and employed …

View Details
Posted 2025-08-06

Chair and Surgeon in Chief, Children's Hospital of Philadelphia

University of Pennsylvania
Philadelphia, PA

Chair and Surgeon in Chief, Children's Hospital of Philadelphia Location: Philadelphia Open Date: Jul 23, 2025 Deadline: Jul 23, 2027 at 11:59 PM Eastern Time Children's Hospital of P…

View Details
Posted 2025-11-06

MTM Pharmacist

Pharmacy Careers
Philadelphia, PA

MTM Pharmacist – Help Patients Get the Most Out of Their Medications Are you passionate about patient care and looking for a role with strong clinical impact and better work-life balance? We’re see…

View Details
Posted 2025-09-21

Pediatric Cardiac Anesthesiologist

Work Staff
Philadelphia, PA

PostJobMatches By WorkStaff USA is a leading staffing agency in the job placement industry, providing top-notch professionals to facilities across the country. Our team of experienced recruiters work…

View Details
Posted 2025-10-25

Senior Principal Software Architect (on-site)

RTX
State College, PA

Date Posted: Country: United States of America Location: PA602: 302 Science Park Road Bldg 5C 302 Science Park Road Building 5C State College PA 16803-2214 USA Position Role Type: Onsit…

View Details
Posted 2025-11-21