Payroll Specialist

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 50,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.

Job Summary:

The Payroll Specialist I is accountable for the day-to-day payroll processing function related to one or more Company markets. Responsibilities include but are not limited to full cycle payroll processing, garnishment order interpretation and execution, routine interactions with the local market HR and payroll teams, assisting with communications to timekeepers, possessing an understanding of how the time entry and time accrual systems function, various analytical and reasonability for auditing.

• Assist in running all main and off-cycle payrolls through payroll systems.
• Ensure payroll tax actions taken must comply with Federal, State and Local regulations.
• Coordinate, process and administer all aspects of payroll e.g., tax levies, garnishments, taxation, deductions, special pay, etc.
• Interact with branch operations and HR regarding onboarding documentation.
• Administer payrate adjustments for accurate payroll processing.
• Responsible for PTO processing within variation of accrual-based systems.
• Back-up for Payroll Specialist II when needed.
• Assist with audit requests from various vendors.
• Ensure timely and accurate payroll disbursement.
• Seek advice on special situations from Payroll Specialist II or Operations Analysts.
• Analyze various pay amounts, accrual amounts, calculated amounts, ACH totals, number of checks, etc. for each payroll cycle to determine if any abnormalities exist.
• Run and review various audit reports to proactively identify accuracy issues and take appropriate steps to correct before processing.
• Manage various projects and issues assigned by Supervisor, Manager or System Director.
• Ensures appropriate approval on actions such as issuance of manual checks. In addition, processes off cycle payments according to established policies and procedures.
• Runs ad-hoc reports, analyze data, and apply findings along with problem solving skills to research and resolve payroll issues.
• Analyzes and resolves payroll issues including answering day-to-day as well as technical payroll questions.
• Maintain a high degree of confidentiality with respect to payroll information.
• Utilize problem solving skills in support of accurate payroll reporting and analysis.

Required Skills/Abilities:

• Ability to maintain a high degree of confidentiality with respect to payroll information.
• Self-motivated and reliable with strong attention to detail.
• Must be able to maintain professionalism and confidentiality with sensitive personnel information.
• Demonstrates empathy, maturity, and the ability to function as a team member; excellent communication skills.
• Must be detail oriented with high degree of accuracy.
• Must have general office skills including typing, business machines, ten-key by touch, and familiarity with computer systems including the use of a personal computer.
• Must possess strong interpersonal skills and demonstrate the ability to work with a diverse population.
• Intermediate to advanced computer skills including the ability to create and modify documents using Microsoft Office (e.g. Word, Excel, PowerPoint).

Education and Experience:

• Associate’s degree or equivalent required.
• Minimum of two (2) years prior payroll experience.
• Bachelor’s Degree a plus.
• Prior office experience is required that includes organizing and executing on tasks of moderate complexity.

Salary Range:

• $50,000-55,000

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.