Distribution center general manager

Company Overview:

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

SiteOne has seen tremendous growth over the last few years, and we are expanding our distribution center network to ensure best in class service levels to our branch locations. We are looking to hire a Distribution Center General Manager that will be responsible for the launch and ongoing operation of our new DC located in Carlisle, PA.

This position will work with cross functional teams to identify and implement solutions to enhance DC operations while continuously lowering costs, standardizing service levels, increasing throughput, and increasing the efficiencies within the DC. The ideal candidate will have previous distribution center senior leadership experience, experience with implementing a WMS, and a proven track record of providing exceptional customer service for a wholesale or retail organization while fostering a safe and productive work environment. Experience with new site startup and process building and documentation is preferred.

What you’ll do:

• Drive day-to-day efficiencies at the SiteOne DC through an analytical and customer first mindset.
• Successfully lead a team of Distribution Leaders, Associates, and Support Functions.
• Work with internal business units to ensure processes and service levels meet the needs of the Branches and customers.
• Identify key performance indicators and service metrics to drive performance, measure consistency and implement best-in-class standards.
• Ensure appropriate systems, processes, and people are in place to meet and exceed defined targets.
• Manages monthly and annual budget, identifies opportunities for improvement and completes a root-cause analysis on driving factors.
• Develop leaders to be capable of coaching, counseling, and motivating associates on safety, customer service, productivity, and engagement.
• Ensures all company and HR policies are communicated and followed.
• Ensure a Safety First environment in and outside of the DC by leading safety programs, ensuring associates receive safety training, enforcing safety procedures and addressing safety issues.
• Develop, document, and execute standard operating procedures.
• Analyze and recommend improvements to current systems and processes, fosters a continuous improvement mindset and promotes one with the DC team.
• Develop, measure, and analyze performance and develop improvement plans to maximize efficiency.
• Responsible for inventory accuracy, audit execution, and quality control.
• Other duties and responsibilities as assigned.
• The Distribution Center General Manager will report to the Director, Distribution Operations and will be based full time at the new SiteOne DC located in Carlisle, PA.

Travel:

• Up to 50% out-of-state travel during the first 90 days for onboarding; up to 10% travel thereafter

• 4-year degree or equivalent industry experience
• 10+ years’ leadership experience in distribution operations
• A track record of providing superior customer service and exceeding expectations
• Strong verbal and written communication skills
• High level of attention to detail
• Ability to prioritize, meet deadlines, and work in a fast-paced environment
• Demonstrated ability to interact effectively with customers and staff at all organizational levels
• Proficient in Microsoft Office suite and WMS functionality
• Experience in the green distribution, irrigation, nursery, or landscape industry is a plus, but not required
• Preferred experience:
  • Experience launching a new distribution center (site buildout and staffing)
  • Experience implementing a SaaS based warehouse management application (Manhattan preferred)

Compensation & Benefits:

• Competitive Compensation
• Medical, Dental and Vision plans
• Paid Time Off, Paid Holidays
• DailyPay available!
• 401k with company match
• Tuition Reimbursement
• Lucrative Associate Referral Program
• Company Apparel and Work Boot Vouchers
• Opportunity for Advancement
• Paid Training and Business Certifications Available
• Free Counseling Services/Employee Assistance Program
• Life Insurance and Short- and Long-Term Disability Insurance
• Product Discounts
• Most Branches never work Sundays!

THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

If you are ever unsure whether a message is really from SiteOne, here’s how to protect yourself from recruiting scams:

• SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
• All SiteOne job openings and updates will be posted on our official careers page:
• SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
• You can always reach our SiteOne team directly at

  [email protected]

  to confirm