Shipping Manager

Position Summary
The Shipping Manager is responsible for overseeing all shipping, receiving, and finished goods inventory operations to ensure products are shipped safely, accurately, and on time while meeting customer expectations. This role is responsible for leading the shipping team, maintaining inventory accuracy, coordinating transportation activities, and ensuring compliance with company policies, customer requirements, and applicable DOT regulations.
The Shipping Manager works closely with Sales, Production, Scheduling, Customer Service, and Operations to support efficient material flow and on-time customer deliveries. This position is expected to foster a culture of continuous improvement while maintaining a safe work environment and ensuring assigned areas operate with risk reduced to As Low As Reasonably Achievable (ALARA) in support of the company's commitment to Zero Harm —preventing injuries, illnesses, property damage, and environmental impacts.
This job description is not intended to be all-inclusive. The employee may be required to perform other duties assigned to meet the ongoing needs of the organization.
Key Responsibilities

• Supervise and lead shipping and receiving personnel, including scheduling daily activities and coordinating coverage during employee absences.
• Ensure all customer orders are processed, loaded, and shipped accurately and on schedule.
• Coordinate daily shipping activities to meet customer delivery requirements while maximizing operational efficiency.
• Maintain accurate finished goods inventory and rod by overseeing cycle counts, inventory reconciliation, and participation in physical inventories.
• Monitor inventory accuracy and investigate discrepancies to ensure timely resolution.
• Ensure all shipments comply with DOT regulations, customer specifications, and company shipping requirements.
• Maintain shipping documentation, bills of lading, packing lists, and other required records accurately and timely.
• Collaborate with Sales, Scheduling, Production, and Customer Service to prioritize shipments and address changing customer needs.
• Monitor shipping performance, identify process improvement opportunities, and implement corrective actions to improve productivity and customer service.
• Ensure shipping equipment, forklifts, and related assets are maintained and available for safe operation.
• Promote and enforce all company safety policies and procedures while fostering a culture of accountability and continuous improvement.
• Analyze shipping metrics, inventory performance, and operational trends, communicating results and recommendations to management.

Qualifications
Education & Experience

• Associate degree in Business, Supply Chain, Logistics, Operations Management, or a related field preferred.
• Minimum of three (3) years of leadership experience in shipping, warehouse, logistics, or manufacturing operations.
• Equivalent combinations of education and relevant work experience may be considered.

Knowledge, Skills & Abilities

• Strong knowledge of shipping, receiving, inventory control, warehouse operations, and logistics.
• Working knowledge of DOT shipping regulations and transportation requirements.
• Experience managing finished goods inventory and conducting cycle counts and physical inventories.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills with the ability to work effectively across departments.

For your hard work, you receive:

• Opportunity for professional growth
• Paid time off including holidays and vacation
• Excellent benefits to include medical, dental, vision, company paid life/short-term disability/long-term disability insurance, flexible spending accounts (FSA), health savings account (HSA), 401(k) with match, company paid tele-health, stock purchase plan, tuition reimbursement assistance, and Employee Assistance Plan (EAP)

These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

INSTEEL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request accommodation, contact a Human Resources Representative.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to consider applicants residing in locations outside the US requiring Visa sponsorship at this time.

About the Company:

Insteel Industries is the nation’s largest manufacturer of steel wire reinforcing products for concrete construction, including prestressed concrete strand and welded wire reinforcement such as engineered structural mesh and concrete pipe reinforcement. Founded in 1953 and headquartered in Mount Airy, NC, Insteel operates 11 manufacturing plants across the U.S. and has a dedicated engineering services division. As a publicly traded company, our goal is to be the supplier of choice by delivering superior value to our customers. Learn more at insteel.com/careers.

Fraud Prevention Notice:

Please note that Insteel Industries will never ask applicants to purchase equipment, send money, or provide payment information at any point in the hiring process. We may request certain personal information only after an official offer has been extended and the background check and drug screen have been successfully completed. If you receive a request for sensitive information or payment before these steps, it is not from our company. To protect yourself, please report any suspicious activity to our HR team by calling us at (336) 786-2141.