Director, Strategic Content & Publisher Accounts

Real Voices. Superior Advertising. Thriving Media.
Every day, CivicScience gathers opinions from millions of consumers on thousands of topics that provide high-velocity insights to leading brands. If there's a question critical to the marketing strategy of the Global 2000, CivicScience has the data.

Overview

CivicScience is seeking a Director, Strategic Content/Publisher Accounts to support the growth and maintenance of our content/publisher partner ecosystem. This is a mid-career opportunity for someone eager to leverage their account management experience and expand their business development skills.

As a member of our Publisher Development team, you will identify, onboard, and support media publishers that contribute to CivicScience’s data collection network. Along with managing and expanding existing partnerships, your efforts will focus on outreach, research, partner coordination, and cross-functional initiatives that directly impact the scale and quality of our data solutions.

This role is ideal for a motivated self-starter who thrives in a fast-paced, collaborative environment and is looking for career growth in media, partnerships, and/or SaaS business development.

Key Responsibilities

• Account Coordination : Manage day-to-day communication with existing partners to ensure satisfaction, answer questions, and flag opportunities or issues to senior staff
• Reporting & Documentation : Maintain CRM records, prepare partner summaries, and track performance metrics across the publisher portfolio
• Partner Onboarding : Facilitate the onboarding process for new publisher partners, including coordination of technical integration, resource sharing, and internal hand-offs
• Outreach & Relationship Support : Assist with outbound communications and initial engagement with potential media partners. Help coordinate meetings, demos, and follow-ups alongside senior team members
• Partner Research & Prospecting : Support the identification and evaluation of new publisher partnership opportunities through market research, list-building, and competitive analysis
• Cross-Functional Collaboration : Work with internal stakeholders (e.g., Product, Data, Marketing) to help ensure smooth partner experiences and support broader go-to-market initiatives
• Industry Learning & Development : Stay informed about trends in media, publishing, content creation, new distribution channels/platforms, and ad tech. Bring new ideas to the team and participate in ongoing training and development opportunities

Qualifications & Experience

• 7+ years of experience in business development, account management, and/or partnerships
• Well-versed in current and emerging content distribution channels
• Strong communication and organizational skills
• Comfortable with outreach, relationship-building, and internal coordination
• Experience with CRM systems (Hubspot; Salesforce)
• Ability to thrive in a fast-paced, collaborative environment

Benefits & Expectations
Join a company that values innovation and creativity, working with cutting-edge ad tech, influencing major business decisions, shaping the future of advertising, and making a real-world impact. Benefits include:

• Company paid medical, dental, and vision premiums for you and your legal dependents
• Company paid life insurance plus short- & long-term disability coverage
• Flexible spending accounts for medical and dependent care
• Employee assistance programs
• Unlimited PTO
• 401(k)
• Travel and educational opportunities

This is a remote (work from home) position.

Working at CivicScience
CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our three business units - Media Partnerships, CivicScience Intelligence, and Advertising Solutions - work together to fuel CivicScience's goals and objectives.

We've been recognized for our work in the Inc. 5000, Pittsburgh Top Workplaces 2022, Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council's Tech 50 (winner), and Mental Health America’s Bell Seal program (Platinum 2026; Gold 2025 & 2024).

More about CivicScience
CivicScience is a consumer analytics and advertising platform. Our proprietary, always on, data collection engine captures over 1M survey responses daily, creating the most dynamic, real-time understanding of consumer wants, needs, and intentions in a constantly changing world. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones.

Our clients use CivicScience's unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes. Join the conversation .