Software Engineering Manager

Job Description

Job Description

Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 12 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we’re redefining what it means to age confidently and independently.

We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose.

We are a forward-thinking technology company specializing in solutions that integrate cutting-edge IoT capabilities, dynamic customer portals, an ecommerce platform, and robust internal management systems. Our applications require strong back-end architecture to support high performance and reliability, hosted on Microsoft Azure. We are looking for a Software Engineering Manager with a solid software development background and an affinity for technical mentorship. This role requires technical expertise as well as strong leadership skills to help us scale and enhance our systems as we continue to grow.

Role Summary:

As the Software Engineering Manager, you’ll be at the crossroads of leadership and technical oversight. You’ll manage a team of skilled developers, interface directly with business departments to refine and translate requirements, and uphold the quality and performance of our applications. This position is ideal for someone with a technical management background who enjoys hands-on involvement and has a proven track record of aligning development efforts with strategic objectives. With a commitment to collaboration and innovation, you’ll work closely with stakeholders across departments and lead vendor partnerships to deliver on complex and integrated projects.

Key Responsibilities:

Team Leadership & Development

• Provide mentorship and direction to the software development team, cultivating a growth-oriented culture that encourages learning and innovation.
• Oversee hiring, training, and development processes to build and retain a highly skilled and motivated team.
• Conduct one-on-one sessions and team meetings to align on goals, discuss challenges, and offer guidance on career development.

Technical Oversight & Quality Assurance

• Lead by example with hands-on code reviews and technical assessments, setting high standards for quality, reliability, and maintainability.
• Provide guidance on architectural decisions, with a focus on scalable, modular, and efficient designs.
• Serve as a technical resource for complex integrations and provide insights into best practices and emerging technologies.

Project Management & Cross-Departmental Collaboration

• Evaluate project requests, ensuring each aligns with our architecture and system goals, and work closely with stakeholders to clarify requirements and set deliverable timelines.
• Act as a bridge between the software engineering team and other departments, ensuring clear and effective communication around priorities, objectives, and timelines.
• Regularly report project progress to senior leadership, adjusting resources and priorities as needed to meet company goals.

Vendor Management

• Lead vendor selection and project coordination for any third-party vendors involved in system integrations or infrastructure support.
• Ensure vendors meet quality and performance expectations and comply with our technical requirements and standards.
• Oversee vendor relations to manage timelines, budgets, and project deliverables.

Infrastructure & System Management

• Oversee the maintenance and optimization of our Azure-based infrastructure, including storage, computing resources, and data management.
• Design, deploy, and monitor scalable microservices-based solutions, focusing on performance, reliability, and cost-efficiency.
• Proactively identify and address potential system vulnerabilities or scalability concerns.

Technology Strategy & Continuous Improvement

• Actively research and recommend new tools, technologies, and methodologies that enhance productivity, streamline processes, or improve system performance.
• Champion continuous improvement in both technology and team practices, fostering a culture of innovation and adaptive learning.
• Lead or participate in strategic planning sessions to align software engineering initiatives with company goals and objectives.

Qualifications and Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
• Experience:
• 8+ years of software development experience in object-oriented languages and modelling using a microservices framework, with at least 2 years in a software management or team lead role.
• Hands-on experience with REST-based APIs and microservices architecture.
• Proven ability to manage cross-functional projects, from concept to completion.
• Technical Proficiency:
• Azure Cloud Services: Strong knowledge of Azure architecture, deployment, scaling, monitoring, and optimization.
• Integration Experience: Familiarity with Salesforce integration, ecommerce platforms, IoT, and other third-party system integration.
• Background in ecommerce, IoT applications, or customer portal design is highly valued.
• Project Management Skills:
• Adept at Agile and Scrum methodologies; experience with project management tools (e.g., Jira, Asana).
• Skilled at prioritizing tasks and managing multiple projects simultaneously with attention to detail and timeline adherence.
• Leadership & Communication Skills:
• Strong interpersonal skills with an ability to engage effectively with technical and non-technical stakeholders.
• Proven experience mentoring junior to senior-level developers and fostering a collaborative team environment.
• Exceptional written and verbal communication skills for documentation, presentation, and negotiation.

Benefits and Compensation:

• Competitive salary, commensurate with experience
• Comprehensive benefits package, including health, dental, and vision insurance
• Paid time off and flexible work arrangements (2 days per week in Philadelphia office)
• Retirement plan with company match
• Ongoing professional development and training opportunities

Why Join Us?

This is an exciting opportunity for a technically skilled manager to lead a dedicated team and make a tangible impact on complex, high-visibility projects within a dynamic environment. If you are passionate about bridging the gap between technology and business strategy and want to contribute to meaningful, innovative projects, we invite you to apply and help shape the future of our technology landscape.