Customer Experience & Field Support Lead - Two Maids House Cleaning!
Job Description
Job Description
Benefits:
- Bonus based on performance
- Flexible schedule
- Training & development
What Youll Do:
- Oversee daily operations for Two Maids of Malvern and Lower Merion , both run from our Malvern office
- Ensure PHCs are properly trained and consistently meet performance and quality standards
- Maintain a clean, organized, and professional office environment
- Perform regular in-home quality checks to ensure customer satisfaction
- Step in to assist with cleans as needed
- Pack and organize caddies, refill cleaning supplies , manage vacuum maintenance, and handle daily laundry duties (washing/folding rags)
- Reach out to customers via phone or text for satisfaction check-ins
- Proactively handle and resolve customer complaints with professionalism and care
- Communicate regularly and effectively with both customers and team members
- Prior professional cleaning experience is a must
- High level of professionalism, reliability, and communication skills
- Ability to lead by example, stay organized, and adapt to daily challenges
- Willingness to be hands-on and proactive to help our business grow
- Must be available from 7:30 AM to 5:00 PM, Monday through Friday (most days end by 34 PM, but flexibility is needed as we grow)
- A clean, reliable vehicle , valid drivers license , and active car insurance are required
- $17/hour base pay, plus pay for the cleans you complete.
- Mileage reimbursement for travel between job sites
- Performance-based bonuses
- Supportive leadership, ongoing training, and growth opportunities
Recommended Jobs
Software Engineer Co-op
Description Compunetix is a leading manufacturer of sophisticated electronics, delivering the communication industry’s largest worldwide deployment of digital collaboration platforms. We’re the le…
Associate Engineer
Description At Weston Solutions, Inc. you will do meaningful work and make valuable contributions. Employee ownership at Weston is a path to professional growth and access to diverse opportunities …
Interventional Radiologist Needed Near Pittsburgh Pennsylvania
Interventional Radiologist Needed Near Pittsburgh Pennsylvania JOB OPPORTUNITY Board Eligible or Board Certified Interventional Radiologist Needed The interventional radiology group …
Assistant Campus Administrator/Business Manager (Reg FT)
Assistant Campus Administrator/Business Manager (Reg FT) Position Title: Assistant Campus Administrator/Business Manager (Reg FT) Department: Business and Administration Campus : Alleghen…
General Manager I Elevated Dining, Senior Living
Job Description As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client…
Floating Equipment Operator
Job ID: 514453 Pennsy Supply is a CRH company. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in…
Project Manager Boyertown, PA
Job Description Job Description IQMS, DELMIAWorks, Project Manager, Implementing technical solutions in regulated industry, Windows Client/Server If you post this job on a job board, please …
Daycare Teacher
Job Description Job Description Benefits/Perks Competitive Compensations Career Advancement Opportunities Great Work Environment Job Summary We are seeking an experienced and energ…
Hair Stylist For Sundays
Wild Styles Children's Hair Salon in Warminster, PA is looking for one hair stylist for our very busy Sunday shift. We are located on 301 York Road. Our ideal candidate loves kids and can work in a b…