Floating Member Services Representative
Job Description
Job Description
Floating Member Services Representative
Location : Philadelphia, Abington, Warminster (PA)
Type : Direct Hire | Pay : $22.45/hr + Benefits
Schedule : Mon–Fri, 8:30 AM–4:30 PM
Join a fast-paced team as a Floating Member Services Rep , supporting multiple branches and remote call center coverage. You’ll deliver outstanding customer service, assist with banking needs, and promote digital tools—all while traveling between locations.
What You’ll Do:
- Support members via phone, chat, email, and in-person
- Open/update accounts, guide loan applications, and recommend services
- Educate members on mobile/online banking
- Ensure compliance with BSA/AML standards
What You Bring:
- 1–3 years of customer service (banking preferred)
- High school diploma or GED
- Strong communication, tech skills, and flexibility
Grow your career while making a difference—ready to float where you're needed most?
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