Trust Administrator

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Job Title: Trust Administrator

Location: Philadelphia, Pennsylvania

Company: The Philadelphia Trust Company

Overview

The Philadelphia Trust Company is seeking a detail-oriented and motivated Trust Administrator to join our team in Philadelphia, Pennsylvania. The position includes: providing administrative support to trust officers; having direct contact with grantors, beneficiaries, trustees, attorneys, accountants, and others, at trust officers' discretion; escalating risk issues identified in work assignments; following best practices; adhering to controls over efficiency and risk management; assisting in collecting critical documents and assets, preparing disbursements, and other trust administration tasks; and supports the administration and fiduciary management within client relationships.

Primary Responsibilities

· Support the administration of trust accounts through demonstrated proficiency and sound judgment in exercising fiduciary discretion.

· Serve as primary point of contact for the client on the trust account relationship, with supervision; communicate regularly with the client on trust matters and support overall trust administration management.

· Ensure high-level client service through timely and appropriate interactions with the client, the client's advisors, and internal partners as necessary.

· Develop relationships with clients to best support administration of their trust accounts and provide assistance to facilitate client requests and meet distribution needs.

· Ensure activities adhere to account administration policies and procedures.

· Assist with administrative reviews of trust accounts.

· Maintain comprehensive knowledge of systems to deliver client service and maintain account records.

· Assist with preparing business and client presentations as requested, with supervision.

· Represent the bank in a professional and competent manner whether over the phone or in person with clients, advisors, and business partners.

· Understand and maintain current knowledge of regulatory requirements and Federal and state law concerning trust and estates as well as industry standards and practices.

· Understand and adhere to the company's risk and regulatory standards, policies, and controls in accordance with the company's risk appetite. Identify risk-related issues needing escalation to management.

· Promote an environment that supports the values and brand of The Philadelphia Trust Company.

· Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

· Complete other related duties as assigned.

Scope Of Responsibilities

An important component of the position is the ability to work well as a member of a team and communicate internally with colleagues.

Supervisory/Managerial Responsibilities

Not Applicable

Education And Experience Required

· Associate's degree and a minimum of 1 years' experience supporting the administration of fiduciary accounts or related legal/business experience in the financial services industry including technical trust and planning experience, or in lieu of a degree, a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 years' experience supporting the administration of fiduciary accounts, or related legal/business experience in the financial services industry including technical trust and planning experience

· Self-motivated

· Proven verbal and written communication skills

· Proven presentation skills

· Proven organizational skills

· Strong customer focus

· Proficiency with Microsoft office suite and SEI systems

· Experience maintaining high level of integrity and professionalism

Education And Experience Preferred

· Bachelor's degree

· Minimum of 1 Years' Estates and Trust Experience

· CTFA (Certified Trust and Financial Advisor) certification

· Ability to read and interpret governing instruments related to account administration

· Strong interpersonal skills

Benefits

· Competitive salary and performance-based incentives.

· Comprehensive health, dental, and vision insurance.

· 401(k) retirement plan.

· Generous paid time off and holidays.

· Professional development opportunities and support for continuing education.

· Collaborative and inclusive work environment.

How to Apply

Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the position to Gregory Ferris ([email protected]) with the subject line "Trust Administrator Application - [Your Name]."

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Philadelphia, PA 19103 (Required)

Work Location: In person