Store Manager

Store Manager

Ace Thrift Supply Delmont is looking for an experienced and motivated individual to join our team as a Store Manager. As Store Manager, you'll be responsible for the overall success of the store ensuring excellent customer service, driving sales, managing profitability, and developing a high-performing team. You'll be both a strategic leader and a hands-on operator, balancing business goals with day-to-day execution. This is a rewarding opportunity for a retail professional who thrives on accountability, leadership, and community impact.

What to Expect

• Leadership & accountability Manage all store operations, supervise the management team, and set a standard of excellence in customer service and performance
• Customer-first culture Ensure every customer receives outstanding service and resolve escalated issues with professionalism
• Community impact Represent Ace Hardware Thrift Supply as a trusted local leader while delivering on the brand's promise of helpfulness and reliability
• Business ownership Manage budgets, monitor KPIs, and drive sales growth and profitability
• Operational excellence Ensure compliance with Ace standards, safety protocols, merchandising execution, and store policies
• Team development Recruit, train, and develop staff while building a motivated, service-oriented culture
• Career growth Gain valuable business leadership experience with the potential for multi-store responsibilities

Key Responsibilities

• Store Operations Direct all aspects of daily operations including staffing, scheduling, merchandising, inventory management, and facility standards
• Customer Experience Foster a customer-first culture where staff consistently deliver friendly, helpful service; resolve escalated issues with professionalism
• Sales & Growth Support sales initiatives, monitor KPIs, promote Ace Rewards, and help implement marketing and merchandising strategies to drive revenue, customer loyalty, and market share
• Inventory & Merchandising Manage stock flow, purchasing, pricing accuracy, promotional execution, and ensure merchandising aligns with company standards
• Financial Management Oversee budgets, control expenses, manage payroll, and maximize profitability while ensuring financial accuracy
• Team Leadership & Development Recruit, train, and mentor managers, associates, and department leads; manage performance and support career progression
• Compliance & Workplace Culture Enforce all safety, HR, and company policies; promote an inclusive, respectful, and team-focused workplace culture

Qualifications & Requirements

• Minimum 35 years of experience in retail management (store manager experience strongly preferred)
• Strong leadership skills with experience managing and developing large teams
• Excellent communication, interpersonal, and problem-solving skills
• Proven track record of driving sales growth, profitability, and customer satisfaction
• Commercial mindset with ability to analyze business performance and execute strategies
• Proficient with POS systems and basic IT tools; able to learn store operations software
• Comfortable lifting up to 50 lbs and working on your feet for extended periods
• Flexible availability including evenings, weekends, and holidays
• Reliable, adaptable, and capable of balancing multiple priorities under pressure

Why Join Ace Thrift Supply?

• Competitive pay with opportunities for performance-based bonuses
• Leadership training and growth potential across multiple locations
• Supportive ownership team and a community-focused culture
• Employee discount, health and dental insurance, paid time off, and more
• Trusted local brand backed by the strength of the Ace Hardware network

Ace Thrift Supply is an Equal Opportunity Employer and maintains a drug-free workplace.

At Ace Thrift Supply, we go beyond hardware: we build futures, communities, and purpose -- together.

Company Introduction

Ace Hardware Thrift Supply is your locally owned, community-focused hardware retailer in southwestern Pennsylvania. As part of the Ace Hardware family, we're committed to delivering friendly service, trusted expertise, and quality products every neighbor can rely on. More than a hardware store, we're a place to grow skills, build lasting careers, and make a difference in the community we serve. When you join Ace Hardware Thrift Supply, you're not just starting a job you're joining a team that cares.