Customer Service Representative
Position Overview
We are seeking Customer Service professionals to join a high-volume call center team supporting grocery delivery services. In this role, you will assist customers with delivery-related inquiries, product availability questions, order concerns, and general store support. This is a fast-paced environment that requires strong communication skills, attention to detail, and a commitment to providing exceptional customer service.
Key Responsibilities:
Handle a high volume of inbound customer calls daily.
Assist customers with grocery delivery concerns, including:
Missing or damaged items
Expired products
Product availability and store inventory questions
Restock inquiries
Accurately document customer interactions and resolutions.
Meet established performance and quality metrics on a daily, weekly, and monthly basis.
Requirements
Strong customer service and communication skills.
Ability to multitask in a fast-paced call center environment.
Comfortable handling high call volumes.
Reliable attendance and punctuality.
Basic computer navigation and troubleshooting skills.
Key Details:
Location: Carlisle, PA
Pay Rate: $15.00/hour
Position Type: Open-Ended Temporary Assignment
Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit
If you’re customer-focused, dependable, and thrive in a fast-paced environment, we’d love to hear from you.
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