Collections Specialist
Job Description
Job Description
We are looking for a motivated Collections Specialist to join our team on a contract basis in Zelienople, Pennsylvania. In this role, you will handle both commercial and consumer collections, ensuring timely payments and resolving billing issues. This position is ideal for someone with strong communication skills and a keen attention to detail, who thrives in a fast-paced environment.
Responsibilities:• Manage commercial and consumer collection accounts, ensuring payments are received on time.
• Communicate effectively with clients to resolve billing discrepancies and disputes.
• Maintain accurate records of payment histories, account statuses, and collection efforts.
• Collaborate with internal teams to address credit and collection-related challenges.
• Analyze accounts to determine appropriate collection strategies and recommend actions.
• Ensure compliance with all relevant regulations and company policies in collection processes.
• Prepare regular reports summarizing collection activities and account performance.
• Implement effective strategies to reduce outstanding balances and improve cash flow.
• Stay updated on industry best practices for collection processes and billing.
• Provide exceptional customer service while handling sensitive financial discussions.• Proven experience in commercial and consumer collections.
• Strong understanding of credit and collection processes.
• Excellent communication and negotiation skills.
• Ability to analyze financial data and recommend appropriate actions.
• Proficiency in managing billing and payment records.
• Familiarity with relevant regulations and compliance standards.
• Detail-oriented with strong organizational abilities.
• Proficient in using collection software and tools.
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