Global Director, CRM & AI Platform Integrations

Genesys Cloud Services, Inc.
Indiana, PA

A leading cloud services company is seeking a senior product manager to lead a global team known for strategic thinking and AI literacy. The role requires 12+ years of product management experience, particularly in customer experience and contact center domains. Key responsibilities include aligning with engineering and design teams, establishing metrics for platform adoption, and driving data-informed decisions. This position offers competitive benefits, including flexible work schedules and a 401(k) matching program. #J-18808-Ljbffr

Posted 2026-01-13

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