Assistant Manager - Two Maids of Malvern
- Flexible schedule
- Free uniforms
- Opportunity for advancement
As Assistant Manager, you'll work directly alongside the two owners and serve as one of the faces of the company — to our customers and our team. Quality Control & Customer Experience
• Check in on cleans in the field to ensure our quality standards are being met
• Meet with customers, build relationships, and assist in resolving complaints
• Represent the company with professionalism in every interaction Scheduling & Office Management
• Manage the daily schedule: customer reschedules, cancellations, and new customer bookings
• Keep the operation running smoothly on busy days (some days we run 15+ cleans) Team Support
• Serve as the first point of contact for employee call-outs and team-related matters
• Help keep our Professional House Cleaners (PHCs) supported, equipped, and ready to work Operations
• Maintain office operations: washing and drying rags, refilling chemical bottles and PHC caddies
• Maintain equipment such as vacuums and cleaning supplies What We're Looking For
• Comfortable managing a fast-paced, busy schedule
• Calm and effective under pressure — high-stress situations don't rattle you
• Strong communication skills with both customers and team members
• Reliable transportation (gas stipend provided)
• Prior cleaning industry experience is not required , but is preferred
• Service industry and/or managerial experience is a plus
• Someone who wants to learn the business and grow into a larger role as we expand • 3 paid days off after 90 days
• Consistent weekday schedule: 7:30 AM – 3:30 PM, no nights or weekends
• Direct mentorship from the owners and real growth opportunity in an expanding business
• Company laptop provided
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