Retail Store Temp-CW

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health and wellness organization located in Pittsburgh and operates health insurance plans in Pennsylvania, Delaware, and West Virginia.

Job Title: Retail Store Temp-CW

Location: Erie, PA 16509

Duration: 3+ Months

Job Type: Contract

Work Type: Onsite

Job Description:

• The job assists with retail store work that may include customer contact involving greeting customers when they enter the store, or call on the telephone to gather appropriate information, scheduling meetings, etc.

Individuals in this role

• Welcome customers into the Medicare Center and point them in the right direction to meet their needs

• Coordinate sales consultation meetings

• Maintain friendly and welcoming environment within the centers

• Work closely with Medicare Center manager to ensure smooth operations and provide daily reports back to corporate office

• Greet and assist customers coming to the Medicare Center for sales or support

• Connect customers with the appropriate organizational resource if they are not there for Medicare sales

• Create customer accounts and enter information in CRM system

• Set realistic expectations for wait times and alternate options available to the customer

• Maintain proper stock of sales collateral, refreshments, and other supplies at the assigned Medicare Center

Required Qualifications

• Excel in a fast-paced environment

• Have high attention to detail

• Desire to impact customer decisions

• Enjoy a collaborative environment with management support

• Ability to attend the following paid training programs: Corporate orientation, online and classroom training related to our sales process/site operations, and job shadowing

• Proficient computer skills, including MS Word and Excel

• Strong verbal and written communication skills

TekWissen Group is an equal opportunity employer supporting workforce diversity.