Senior Case Manager
General Information:
Under the supervision of the Program Director, in addition to managing a modified case load, this position provides supervision for other case managers in preparing case histories and records parole and furlough planning, referrals, and other related administrative duties. At the discretion of the program director, this position may be assigned to oversee program activities and supervise other counselors.
DUTIES:
· Provide leadership through the supervision of Case Managers in terms of direction, input, feedback, and role modeling
· Conduct performance reviews and taking disciplinary action
· Conduct program staff meetings in absence of (Director)
· Represent case management services in management meetings
· Assist with counselor/case manager’s duties when needed
· Participate in mandatory training and staff development sessions;
· Ensure that the duties of this position are performed in accordance with contract, ACA, licensure, and corporate standards.
· Required to perform all assigned ACA related duties
· Required to attend ACA and other assigned or mandatory training classes in accordance with Kintock training policies
· Prepare appropriate reports
· Conduct chart audits
· Review all case management reports, including Parole Summaries, Discharge Summaries, Progress Notes and Incident reports
· Training all new case management and case management coordinator staff members
· Perform all other work related duties as assigned by the Director
· At the direction may perform the following ancillary meetings: discharge planning, case conference, staff meeting
· Schedule planned treatment activities, including individual and group sessions and maintain adherence to same
· Schedule program staff to cover group activities
ABILITY TO:
· Effective communication skills (written and oral)
· Computer Literacy proficiency in Microsoft Office preferred.
· Ability to comprehend and follow established rules, regulations, policies and procedures.
· Ability to follow course curriculum, facilitate groups and/or workshops.
· Must be able to establish and maintain relationships with community treatment facilities and other resources essential to case management;
· Maintain appropriate clearance to service respective clients, and
· Manage a flexible work schedule.
Academic and Work Experience:
· A Bachelor’s Degree in criminal justice or a social science.
· Three years of effective relevant performance in an adult residential environment (preferably corrections) including staff supervision, and
· A valid Driver’s License.
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