Senior Commercial Loan Administrator

: Overview: Interact with commercial banking customers, relationship managers, underwriters/credit analysts, branch personnel, and loan operations to complete a variety of tasks associated with the origination and servicing of commercial loans. Responsibilities:

• Assist 1-3 Relationships Managers during loan request/underwriting/approval/closing process, including obtaining required credit-related information; Order credit reports, property searches, and other due diligence items as necessary; Prepare commitment letters; Create credit files; Assist in ordering loan documents (either internally or through outside counsel); Review loan documents for conformance to loan approval documents.
• Manage the process of obtaining financial information from existing borrowers, monitor receipt of same throughout the year and ensure information received is properly filed
• Upon receipt of financial information, assist Relationship Managers with completing annual reviews and addressing loan maturities by obtaining required credit information, including ordering credit reports, property searches, and other due diligence items as necessary.
• Act as initial contact person for customers; Identify needs and answer questions to the extent possible; Assist in resolving customer service related issues by working with personnel in other departments and presenting the final resolution to the customer.
• Address customer operational issues and questions properly; Handle advances, pay downs, internal transfers, wire transfers, and send e-mail messages regarding these transactions to customers.
• Organize and maintain file system (including credit files) by composing routine correspondence, making copies of correspondence and other materials, and attaching/filing correspondence and other records to appropriate loan files as necessary.
• Prepare electronic loan documentation as well as paper credit files.
• Monitor the collection and recording of fees; Coordinate with lenders the resolutions of exceptions.
• Compile and prepare statistical reports (e.g. loan tracking reports, fee income report)
• Act as liaison with other internal departments, regulators, loan review, and outside vendors to ensure that information received is provided in a timely manner.
• Distribute incoming mail; prepare outgoing mail and correspondence, including e-mail and faxes.
• Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities for meetings; Assist as a back-up for recording and transcribing minutes of Loan Committee meetings as necessary.
• Assist as needed as a back-up in preparing and completing loan documents using LaserPro documentation and ensure that all documents comply with the terms and conditions in the approved underwriting memorandums.
• Compile statistical reports for CRA tracking as needed.
• Maintain supplies and arrange for equipment maintenance as needed.

Qualifications:

Education and Experience

• Associate's Degree from 2-year College or university; or High School diploma with 3-5 years' related experience or training.

Skills and Competencies

• Knowledge of commercial loan documents.
• Knowledge of document imaging system.
• Thorough knowledge of commercial lending products and services offered by the Bank.
• Working knowledge of Microsoft Excel, Word, and PowerPoint.
• Good time management skills and the ability to prioritize tasks.
• Ability to remain calm and efficient under pressure to meet requirements and deadlines.
• Ability to effectively manage difficult customers and to respond promptly to customers' requests for service and assistance.
• Notary public preferred.