Customer Support Associate

Ready to pivot your career into the Corporate Finance world?

We are hiring over 200 Associates for one of the world’s largest investment companies. We are looking for dedicated professionals from Education, Healthcare, Retail, and Hospitality backgrounds who are ready to trade shift work for a stable professional career. No finance background? No problem. We provide a comprehensive 25-day paid training program through to make you a Subject Matter Expert. Why You’ll Love This Role:

• Stable Schedule: Work Monday–Friday. No weekends.
• Training Hours: 8:30 AM – 5:00 PM EST.
• Post-Training: 9:30 AM – 6:00 PM EST.
• Hybrid Flexibility: Work from home on Mondays and Fridays. You are only required to be on-site Tuesdays, Wednesdays, and Thursdays.
• Career Growth: This is an opportunity to get your foot in the door with a Fortune 500 leader known for its ethical standards and team-oriented culture.

Ready to apply? Need more Info? Send resumes and inquires to [email protected] with Career 2026 in the subject line.

salary: $22.99 - $23 per hour
shift: First
work hours: 9 AM - 5 PM
education: High School

Responsibilities

What You Will Do:

• Assist Clients: Handle inbound calls from investors, answering questions about financial products and services.
• Solve Problems: Use a consultative approach to listen to client needs and position appropriate solutions.
• Process Transactions: Securely handle monetary and administrative transactions for client accounts.
• Learn & Adapt: utilize virtual technology to navigate accounts and document client feedback.

Who We Are Looking For:

We are looking for Job Tenure and Transferable Skills. This role is perfect for you if:

• You are a Teacher looking to leave the classroom but keep helping people understand complex information.
• You come from Retail, Hospitality, or Healthcare and have a track record of reliability and empathy.
• You have a strong desire/aptitude to learn new software and technologies.
• You thrive in a fast-paced environment and work well in a team.

Requirements:

• Internet: Home internet download speed of 1Gbps (1000 Mbps) and upload speed of 30 Mbps is required for this role.
• Perk: We provide an $80/month internet stipend to help offset this cost.
• Workspace: A private, dedicated workspace in your home free from distractions.
• Attendance: 100% attendance is required during the 25-day training period.

Compensation & Benefits:

• Pay Rate: $23.00 per hour.
• Overtime: Occasional overtime available based on business needs.
• Benefits: Medical, Dental, Vision, Short Term Disability, Life Insurance, and 401K

The essential functions of this role include:
working in a smoke free environment
SkillsClient ServiceVerbal CommunicationCustomer supportCall Center SupportBasic Software Skills
QualificationsYears of experience: 0 yearsExperience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.