HR Generalist Manager I

Job Description

Aramark Healthcare+ is proud to begin a multi-year partnership with the University of Pennsylvania Health System (UPHS) in early 2026, supporting food services, environmental services, patient transport, and call center operations across its seven-hospital, 4,000-bed system. This collaboration—Aramark’s largest U.S. healthcare contract—will leverage advanced technologies including AI-driven meal planning, robotics, and mobile platforms to enhance patient and staff experiences. Join us as we help transform healthcare hospitality through innovation, service excellence, and meaningful impact.

As the Human Resources Manager, you will provide HR generalist support for your assigned account. This position is also responsible for providing management and administration of several imperative HR processes and will provide leadership and support to managers and employees throughout the organization. Will assist in identifying best practices and organizational efficiencies, as well as mentor and train line managers to accurately apply human resource policies and programs within the unit.

Job Responsibilities

· Responsible for day-to-day HR functions including recruiting, staffing, hiring, training, development, coaching, incentives, and disciplinary procedures.

· Issue resolution, follow up and recommendations for account employee relations issues including but not limited to: Hotline calls response, investigation and follow, Corrective action/performance management consulting, and Policy interpretation

· Create and implement internal HR processes and procedures within ARAMARK guidelines.

· Maintain compliance with all applicable employment laws and regulations.

· Employee Engagement Initiatives – Engagement Action Plan development and follow-up, corporate engagement and celebration activities point of contact/coordinator,

· Develop and advise innovative employee motivation and morale programs.

· Talent Acquisition – corporate Accelerate to Leadership and Step up to Leadership point of contact

· HR metrics reporting and analysis

· Benefits and Payroll assistance as needed

· On-boarding programs and initiatives

· Union and labor relations

· Lead interns and HR administrative office workers in continual improvement of HR Processes

Qualifications

· HR/SPHR certification preferred. Proficiency in all Microsoft Office applications is required.

· Human Resources planning and organizational development experience desired.

· Must have a minimum of 5-7 years of experience in Human Resources

· Ideal candidates will possess a Bachelor's Degree in Business Administration, Human Resources or the equivalent

· Employment relations experience including conducting investigations and resolution development required.

· Proven ability to effectively interact, communicate and consult with multiple levels of management on a routine basis.

· Strong analytical skills are required.

· Ability to train and make presentations will also be required.

· Proven ability to effectively interact, communicate and consult with multiple levels of management on a routine basis.

· Solid understanding of financial and business objectives and analytical/problem solving skills.

· Organized, with the ability to handle multiple tasks and set priorities in a fast-paced, high-pressure environment.

· Must take initiative to improve processes as needed.

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .