Front Office Team Member

Front Office Team Member - Patient Care Coordinator

Join our Dental Practice as a Front Desk Receptionist

We are looking for responsible, determined Front Desk Receptionist to join our growing team. Primary duty is to provide outstanding concierge level service to each and every patient upon their arrival at our office and throughout their dental experience.

Responsibilities for this role include entering patient information onto our data system, answering patients' questions, verifying insurance benefits, and helping us keep our patients healthy by scheduling them for regular care.

To be successful in this roll, organization and multitasking is important. Ultimately, performing all duties in a manner that ensures the efficiency of the dental practice.

Front Office Duties & Responsibilities

- Greeting and welcoming patients to the practice- Scheduling appointments- Assisting patients with completing forms- Preparing patients' charts and daily schedule- Updating patients' records and documenting recent treatments and procedures- Communicating with insurance companies- Verifying methods of payment and collecting payments as needed- Performing general office duties, such as answering telephones, scanning and emailing

Front Office Requirements

- At least six months of dental office experience is beneficial- Certification in office administration, medical administration or related fields is beneficial- Excellent customer service skills- Sound knowledge of dental terminology- Good telephone etiquette- Strong computer skills and the ability to learn new programs- Exceptional organizational skills

Financial Duties:

• Processing payments
• Billing

Hours:

Monday: 8am - 5pm

Tuesday: 10am - 7pm

Wednesday: 9am - 6pm

Thursday: 8am - 5pm

Friday: 9am-1PM

Education:

Bachelor's degree preferred

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person