Director, Solutions Engineering
AccuWeather is looking for a highly technical Director, Solutions Engineering. The Director, Solutions Engineering, will lead the Solutions Engineering team and sit at the intersection of sales, product, and our customers’ engineering teams. You’ll partner closely with Account Executives to drive new business and expansion, deeply understand customer requirements, and design solutions that show how our APIs, data, and products will plug into each client’s environment. If you enjoy talking to customers, diving into technical detail, and architecting real solutions—not just demos—this is for you.
Key Responsibilities Pre-Sales & Customer-Facing- Partner with the sales team throughout the deal cycle as the primary technical point of contact.
- Lead technical discovery with prospects and customers to understand their systems, workflows, and integration requirements.
- Design and articulate end-to-end solution architectures showing how our APIs, data, and products integrate into customer environments.
- Deliver tailored product demos, technical deep-dives, and proofs of concept (POCs)that address customer use cases.
- Join sales calls and presentations to handle technical questions, objections, and solution design in real time.
- Translate customer business problems into clear technical solutions, integration patterns, and implementation plans.
- Work closely with customer engineering, data, and IT teams to define data flows, API usage, error handling, and security considerations.
- Create technical documentation, reference architectures, and integration guides to support customer implementation.
- Ensure what’s promised in pre-sales is realistic, supportable, and aligned with our product capabilities.
- Own the technical portions of RFPs/RFIs, questionnaires, and security/compliance reviews.
- Coordinate with product, engineering, and legal to produce accurate, complete, and on-time responses.
- Maintain a library of reusable RFP answers, diagrams, and technical collateral to streamline future responses.
- Act as the voice of the customer internally: capture and synthesize feature requests, gaps, and recurring patterns.
- Work closely with Product Management to influence the roadmapbased on market feedback and deal-critical requirements.
- Help validate new features with early customers and bring insights back into the organization.
- Train and enable the sales team on product capabilities, positioning, and technical talking points.
- Collaborate with marketing on technical content(solution briefs, integration one-pagers, FAQs, etc.).
- Contribute to internal best practices, playbooks, and templates for solution design and sales engineering.
- Lead a team of solutions engineers.
- 8-10 years in a Solutions Engineer, Sales Engineer, Pre-Sales Engineer, or similar technical customer-facing role (or equivalent experience as a software engineer with strong customer exposure).
- Strong technical background in at least one of:
- APIs and integrations (REST, webhooks, OAuth, SDKs)
- Data products (data feeds, ETL, data modeling, data platforms)
- Cloud / SaaS architectures
- Ability to read and reason about code (e.g., in Python, JavaScript, Java, or similar) and speak credibly with customer engineers.
- Proven experience designing or explaining solution architectures to both technical and non-technical stakeholders.
- Excellent communication and storytelling skills—able to turn complex technical concepts into clear, compelling narratives.
- Comfort joining sales calls, handling objections, and collaborating closely with Account Executives.
- Strong requirements-gathering and problem-solving skills; you ask good questions and connect dots quickly.
- 1-3 years experience leading, managing and motivating a team.
- Understanding of government RFPs processes; aggregating and preparing responses and presentations
- Experience working in weather data space supporting businesses.
- Familiarity with enterprise integration patterns, security standards, and scalable architectures.
- Prior experience managing POCs, pilots, or limited production rollouts.
- Experience with RFP/RFI processes and tools.
- Background in software engineering, solutions architecture, or technical consulting.
AccuWeather is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to equal employment opportunity to all applicants and existing employees and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
AccuWeather is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.Recommended Jobs
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