Voluntary Benefit Analyst Intern

BRIEF DESCRIPTION

The primary role of the Voluntary Benefits Analyst Intern is to support the Client Service, Sales, and Underwriting teams by providing analysis of products and carriers to support the overall business objectives. This internship opportunity will provide exposure to clients' benefit plan designs, account planning meetings, and strategic support within the client partnership. Correspond with insurance carriers to obtain plan details to help streamline the product comparison. Quality review employee-facing communications, product comparisons, and presentations used to deliver our findings to clients.

The primary focus of this internship will surround voluntary benefit programs including, but not limited to: Accident, Critical Illness/Cancer, Hospital indemnity, Hybrid Life with Long-Term Care, Identity Theft, Legal, Pet, Genomics, Auto/Home, and Discounts/Perks.

ACCOUNTABILITIES:

• Represents the organization professionally by communicating respectfully and supporting client requests under the guidance of the team. (Client Centered)
• Demonstrates a results-oriented mindset by taking initiative, learning quickly, and delivering high-quality work that supports business and client outcomes. (Results)
• Demonstrates integrity by acting professionally, maintaining confidentiality, and completing work in an honest, ethical, and compliant manner while supporting the Voluntary Benefits Practice. (Integrity and Accountability)

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Assist with the evaluation, determination and recommendation of alternative coverage, pricing options, and plan design changes;
• Analyze existing benefit offerings and employee demographics to determine best voluntary benefit strategy;
• Support the clients' benefit marketing process: data acquisition, RFP preparation, vendor question resolution, proposal review and analysis, exhibits, and client presentation preparation;
• Participate in the development, implementation and management of client specific project plans;
• Assist with the development/review of communication strategies and materials such as contracts, newsletters, benefit summaries, and product brochures;
• Answer client and internal questions regarding product provisions and rules;
• Assist with various tasks when needed, including but not limited to: benchmark analysis, annual requests for information, and contact list updates.

REQUIRED EDUCATION AND EXPERIENCE :

• Working towards Bachelor's Degree, preferably within Risk Management, Insurance or general Business;
• Prior internship experience in a benefits brokerage, consulting, or insurance industry is preferred;
• Effective analytical, math and problem-solving skills, sound judgment, strong decision making ability, confidence to make difficult decisions and excellent communication skills;
• Must be organized, detail-oriented and able to translate big picture ideas into client objectives.

COMPETENCIES:

• Ensures a client-first mindset by supporting service activities with professionalism, responsiveness, and attention to detail. (Client Focus)
• Takes ownership of assigned responsibilities by managing time effectively, meeting deadlines, and following through on tasks while seeking guidance when needed. (Accountability)
• Works effectively as part of the team by communicating openly, supporting colleagues, and contributing to shared goals in a positive and professional manner. (Collaboration)
• Ensure all processes are followed and that all work meets the standards set forth by the Practice Leader and Executive Operations Leader. (Quality of Work)

KNOWLEDGE, SKILLS AND ABILITIES

• Strong organizational, analytical skills and strong attention to detail;
• Ability to show initiative, good judgment, and resourcefulness;
• Ability to work well independently and as a team member;

-Solid interpersonal, verbal and written communication skills;

• Ability to multitask and successfully operate in a fast-paced work environment;
• Ability to prioritize projects and meet deadlines;
• Ability to follow through on and successfully execute tasks while adhering to specified quality standards;
• Demonstrated ability to provide superior customer service and maintain positive relationships with client contacts;
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint and Word
• Strong self-starter and fast learner including aptitude for learning internal systems, applications, and internal workflow of the department;
• Must be able to effectively interact with people at all levels inside and outside of the company.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is:
• Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;
• Occasionally required to stand and walk;
• Extensive use of computer and keyboard and viewing of computer screen is required;
• Specific vision abilities required by this job include vision, and ability to adjust focus.
• Other working conditions are normal for an office environment.

WORK LOCATION

• Work is typically performed either on site at Conshohocken, PA office, or at various customer/MMA locations as required.

The applicable hourly rate for this role is $25.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected]

Marsh McLennan and it affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.