Training Specialist (Remote Opportunity)

VetsEZ
Philadelphia, PA
VetsEZ is seeking a Training Specialist to support the Department of Veterans Affairs' (VA) modernization of clinical contact centers through the VA Health Connect program. This role will focus on developing interactive e-learning content and supporting materials to enable clinical, pharmacy, scheduling, and administrative workflows across virtual care platforms.

The candidate must reside within the continental US.

Responsibilities

  • Design and develop engaging, web-based training using Articulate360 (Storyline, Rise).
  • Create supplemental materials such as job aids, facilitation guides, and quick-reference tools.
  • Collaborate with training leads and subject matter experts to assess needs and define learning objectives.
  • Host live sessions (e.g., office hours, train-the-trainer) to support learners and trainers.
  • Translate complex clinical and technical processes into accessible training content for diverse audiences.
  • Participate in content reviews, pilot sessions, and continuous improvement cycles.
  • Maintain version control of training documents and ensure timely delivery of materials.
  • Support virtual and in-person training sessions and troubleshoot issues as needed.
  • Ensure training materials comply with Section 508 accessibility standards and VA requirements.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • 5+ years of experience in a training environment.
  • Proficiency with Articulate360 or similar e-learning authoring tools.
  • Experience creating job aids and instructional support materials.
  • Strong communication skills and ability to simplify complex workflows.
  • Comfortable delivering live training and supporting a broad learner base.
  • Excellent attention to detail and document management skills.
  • Ability to learn quickly, adapt to change, and work collaboratively in a team setting.
  • Excellent problem-solving skills, attention to detail, and ability to communicate technical findings to both technical and non-technical audiences.

Additional Qualifications

  • Experience with healthcare, telehealth, or virtual care training.
  • Familiarity with Section 508 standards, LMS platforms, and content management tools.
  • Instructional design or e-learning certification (e.g., ATD, CPTD, CTT+).
  • Ability to obtain Federal Government clearance.

Benefits

  • Medical/Dental/Vision coverage
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training and development opportunities
  • 100% Remote Opportunity

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.
Posted 2025-07-29

Recommended Jobs

Chief Financial Officer

Episcopal Community Services
Philadelphia, PA

Job Description Job Description Chief Financial Officer Episcopal Community Services (ECS) Philadelphia, PA (Hybrid) Full-time · Executive Level · About Episcopal Community Services (ECS)…

View Details
Posted 2025-07-29

Business Analyst

Computer Task Group, Inc
Philadelphia, PA

Job Description Job Description Overview CTG is seeking to fill a Business Analyst opening for our client in Philadelphia, PA. Location: Philadelphia, PA Duration: 12 months Dut…

View Details
Posted 2025-07-28

HHA Home Health Aide

Leta Loving Home Care Services Inc
Bryn Mawr, PA

Job Description Job Description Leta Loving Homecare Services is seeking compassionate and reliable overnight caregivers to support clients in their homes during nighttime hours. This role is ide…

View Details
Posted 2025-07-28

Direct Support Professional / 1:1 Home Care DSP

BAYADA Home Health Care
Allentown, PA

Job Description Job Description Join BAYADA Home Health and Make a Difference in Your Community BAYADA Home Health Care is currently seeking Direct Support Professionals (DSP) to join the tea…

View Details
Posted 2025-07-30

Infant - Toddler Teacher

The Goddard School of Carlisle, PA
Carlisle, PA

Job Description Job Description Benefits: ~401(k) matching ~ Competitive salary ~ Dental insurance ~ Employee discounts ~ Health insurance ~ Opportunity for advancement ~ Paid time …

View Details
Posted 2025-07-26

Mig Welder

York, PA

Mig Welder Seeking Entry Level Welders Company Profile A growing, family-owned manufacturing facility with immediate openings in the Welding Department. Join a team that values skill, and ta…

View Details
Posted 2025-07-30

Shift Lead

Dogtopia of Cranberry
Cranberry Township, PA

The focus of the Shift Lead is to ensure a safe and fun play environment for each pup while supervising the team to ensure all standards are being met ensuring safety and superior customer service ar…

View Details
Posted 2025-07-30

Seasonal Unarmed Security Officer - Philadelphia | Competitive Pay

OPS Security Group
Philadelphia, PA

Job Description Job Description Job Summary As an Unarmed Security Officer, you will work in demanding and fast-paced environments, including hospitality venues, and public events. Your mission …

View Details
Posted 2025-07-29

Shipping Logistics Specialist

iNRCORE Family of Brands
Bristol, PA

Job Description Job Description The Logistics Specialist’s duties include preparing materials for shipment, packaging, cycle counting, kitting production orders, shipping and receiving. MINI…

View Details
Posted 2025-07-30