Business Manager NF-04
Summary
This position as Business Manager for the Susquehanna Club Catering facility located at Defense Logistics Agency Susquehanna in New Cumberland, Pennsylvania.
Incentives and Bonuses
- Incentives will not be paid.
Employee/family access to all MWR resources/programs.
Access to exceptional, subsidized on-site childcare services, discounted local/national tickets & travel.
Employee Assistance Program/counseling services available for employees/family members.
Learn more about this agency
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
Duties
- Manages a large business activity. Formulates instructions and directives necessary to operate a fluid, profit generating business activity with a fluctuating customer base.
- Represents the activity at conferences, to special interest groups and other agencies. Coordinates functions with community, and military representatives. As a second level supervisor reviews the actions of subordinate supervisors.
- Conducts management review of patron programs to identify problems and initiate appropriate corrective measures. Evaluates the success of programs in terms of profitability, customer satisfaction and mission accomplishment
- Reviews financial reports, estimates projected costs, develops activity financial plan. Monitors the procurement of all supplies and equipment for the activity.
- Performs other duties assigned.
Requirements
Conditions of employment
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- A one-year probationary period may be required.
- Satisfactorily complete an employment verification (E-Verify) check.
- Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation and medical exam.
- Environmental requirements, licenses, background checks, etc.)
- Heavy lifting may be required, up to 44 lbs.
Qualifications
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
A qualified candidate must possess the following:
- Work experience managing or directing the activities of the type of business (i.e.; restaurant, bowling center, golf course) to be managed.
- Posses at least five (5) years' experience managing a FMWR Business Program.
- Possess at least two (2) years' experience as a GPC Card holder or Billing Official.
- Posses at least two (2) years experience with SNACS/PRISM, or similar system.
- Possess at least two (2) years' experience using Caterease, or similar Catering Program.
Education
This job does not have an education qualification requirement.
Additional information
Initial Cut-Off Date:
- Wednesday, June 03, 2026 applications must be received by 11:59 PM (EST). Applications received by the Initial Cut-Off Date will be reviewed and possibly referred to the Selecting Official. Subsequent referrals to the Hiring Manager will occur as additional vacancies become available or at the request of the Hiring Manager.
- This job is open to candidates worldwide . (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
- If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
- Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00 pm EST on 08/17/2026 to ensure timely processing.
- Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
- Payment of Permanent Change of Station (PCS) costs are authorized based on a determination that a PCS move is in the Government's interest.
- This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
- Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility.
- Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See for details.
- After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
- Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
- Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
- Click this URL to view the kit:
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.
Review our benefits
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your Application Matters: How We Will Review It
We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.
- Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
- We will consider your responses to our application questionnaire.
- If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Understanding Eligibilities: What You Can Claim When Applying
When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.
Depending on your situation, you may be able to claim one or more of the following eligibilities:
- NAF Priority Consideration 1 Business Based Action (BBA)
- NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
- NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)
Tip : Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.
Required Documents
About Your Resume
- Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to:
- Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count (
- Please do not include photographs, personal images or other inappropriate content in your application materials.
- To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume.
- Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
- Resume
Other Accepted Documents
- Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Document To Support Eligibilities
- PCS Orders
- Performance Appraisal
- Resume
- SF-50/ Notification of Personnel Action
- Transcript
How to Apply
You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at and search for Announcement number O1NAFAI-26-12965786. The complete application package must be submitted by 11:59 PM Eastern Time on 08/17/2026 to receive consideration.
- Click Apply to access the online application.
- You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to include in your application.
- Reminder : Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
- You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application.
- It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
- Click this link to preview the application:
- Additional information on how to complete the online application process and submit your online application may be found at
- To verify of check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each application status means, visit
Agency contact information
Darius Jones
Phone
(571)-588-4403
Address
Defense Logistics Agency Tobyhanna
Do Not Use
Tobyhanna, PA 00000
US
Next steps
Our Next Steps to Review Your Application and Keep You Informed
1. Application Review
- Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
- If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
- If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
- As your application moves through the hiring process, we'll send you updates and notifications via email.
- Processing times may vary, but we'll do our best to keep you informed every step of the way.
1. Check Your Contact Information
- If your contact information changes after the job announcement closes, let us know as soon as possible.
- Double-check that your email address is accurate and that your inbox can receive messages from us,
- Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
- Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.
We're excited about your interest in this position and look forward to reviewing your application!
Overview
Accepting applications
Open & closing dates
05/19/2026 to 08/17/2026
Salary
$70,000 - $75,000 per year
Pay scale & grade
NF 4
Location
Many vacancies in the following location:
New Cumberland Defense Logistics Center, PA
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
- 1101 General Business And Industry
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
- Suitability/Fitness
Financial disclosure
No
Bargaining unit status
No
Announcement number
O1NAFAI-26-12965786
Control number
869844600
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