Youth Case Manager

Job Description

Job Description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

• Provide employment services and support (including life skills, job readiness, and job search) to young adults (16-24)

• Prepare and maintain accurate participant documentation, ensuring compliance with regulatory guidelines

• Assess participant needs and competencies to create individualized education and employment goals

• Develop and strengthen relationships with participants and community members by effectively communicating

• Ensure regular and timely communications of available opportunities; provide coaching to support goals and job attainment and retention

• Maintain familiarity with available resources for participants' varying demographics and needs

• Assist as needed in program orientation, life skills and job readiness workshops, and front desk coverage

• Fully engage in team meetings and trainings promoting professional development, service effectiveness, and achievement of metrics

• Initiate community outreach to increase visibility, enhance program awareness, and create cohesion of services with other community resource organizations

• Maintain scheduled, regular contact with participants in a variety of locations to assess job retention/advancement issues

• A bachelor's degree in social services or related field; minimum two years working with a targeted population is preferred - experience may be substituted for formal education

• Ability to develop trust and rapport while maintaining professional and productive interactions with a diverse population

• Excellent, inclusive written and verbal communication skills

• Must be able to work occasional flexible or extended hours, including weekends in an office/community center environment as well as off-site special events and career fairs

• Ability to maintain confidentiality of all forms and other verbal or written information

• Demonstrated understanding of the principles of effective youth-adult partnerships

• Strong self-motivation: ability to meet tight deadlines and balance multiple priorities

Preferred Qualifications:

• Case Management / Career Development experience preferred

• Knowledge and experience in workforce center operations and their programs (WIOA, TANF, SNAP, etc.) and/or interviewing and employment counseling

• Understanding and awareness of the needs of disadvantaged individuals and other persons who face barriers to employment

• Proficiency in Microsoft Office, Google Business Suite

Drivers License Required

Spanish/English Bilingual Preferred

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.