Customer Service Help Desk Cable/Fiber Communications
Job Description
Job Description
We are seeking a Customer Service Representative/Help Desk Support to join our team! Training is provided!
Shift: 2nd- 10:30 AM -7:00 PM weekdays, 8:30-5 Saturday
Responsibilities:
- Provide excellence in customer service standards
- Learn the technical aspects of troubleshooting cable TV, Internet and telephone equipment and services
- Resolve issues for clients via phone, in person, or electronically
- Track customer issues and resolutions
- Receives training about the business operations of a regional cable television office and is able to correctly convey the Company policies and procedures to subscribers.
- Performs such other duties as may be assigned from time to time.
Qualifications:
- Previous experience or education in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
EQUAL OPPORTUNITY EMPLOYER
Recommended Jobs
Commercial Tire Service Technician
Job Description Job Description Salary: Heavy Duty Tire, LLC is a family owned and operated Commercial Tire Facility providing sales and service throughout the country with its headquarters lo…
Instrumentation & Control Designer (Data Centers)
Industry Advanced Manufacturing At Jacobs, we're challenging today …
Maintenance Technician
Job Description Job Description Job Qualifications: Ability to install, repair, service, test and troubleshoot Excellent communication, interpersonal and diagnostic skills Working k…
PM Line Cook
A ffiliated with STARR Restaurants , Butcher and Singer, a homage to the glitz and class of 1940s Hollywood, reaches into the past, plucking the best and brightest aspects of a bygone era. Bui…
Automotive Technician
Job Description Job Description Benefits: Bonus based on performance Health insurance Paid time off Profit sharing Automotive Technician at Skander Tire & Auto Service Skander T…
Direct Support Professional
Job Description Job Description Come Join Us at SPIN! We Are Currently Seeking Direct Support Professionals Who Are Able to Provide a Life of Possibilities. Did you know that our benefit…
Collective Investment Trust Officer
: The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Collective Trust Admin team. As a Trust Officer, you will be responsible for supporting cl…
Maintenance Technician
Job Description Job Description Job Title: Maintenance Technician Essential Skills At least 2 years of experience successfully troubleshooting and repairing industrial machinery in a manufa…
Travel Physical Therapist Skilled Nursing Facility Job
Job Description Are you a skilled Physical Therapist (PT) seeking an exciting opportunity in the heart of Dallastown, Pennsylvania? TLC Nursing is offering a dynamic 12-week travel healthcare assig…
Mechanic
Job Description Job Description Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We wo…