Bilingual Certified Pharmacy Technician

Job Description

Job Description

Job Title: Certified Pharmacy Technician – TMT Pharmacy
Location: Morton, PA
Reports To: Pharmacist-in-Charge / Pharmacy Owners
Employment Type: Full-Time

Job Summary:
We are looking for a dependable and customer-focused Certified Pharmacy Technician
(CPhT) to join our independently owned specialty care pharmacy. This role offers the
opportunity to work closely with pharmacists, patients, attorneys, and healthcare providers in a
friendly, supportive environment. You will play a key role in managing day-to-day pharmacy
operations, providing hands-on support in both clinical and administrative tasks.

Key Responsibilities:
Prescription Support
● Receive and input new prescriptions via phone, fax, e-prescribing, or in-person.
● Accurately prepare, count, label, and package medications for pharmacist review.
● Handle refill requests and coordinate with prescribers for authorization.

Customer Service
● Provide high-quality, personalized service to all patients.
● Assist with drop-offs, pickups, and drive-thru (if applicable).
● Educate patients on prescription status, insurance issues, and store services.
● Develop rapport with regular customers and maintain a trusted community presence.

Insurance & Billing
● Submit insurance claims and troubleshoot denials or rejections.
● Apply discount cards, copay assistance, or house accounts as needed.
● Explain coverage, copays, and out-of-pocket costs to patients.

Inventory & Purchasing
● Receive, organize, and restock inventory; maintain clean and orderly shelves.
● Monitor stock levels and communicate low or backordered items to the pharmacist.
● Assist in ordering from wholesalers and local vendors.
● Perform regular checks for expired or soon-to-expire medications.

Controlled Substance Handling
● Maintain accurate CII logs and follow strict protocols for DEA compliance.
● Verify identification and signatures for scheduled medication pickups.
● Help monitor red flags such as unusual refill patterns, multiple doctors, or out-of-area
prescribers.

Pharmacy Operations
● Sanitize equipment and workstations regularly.
● Assist with store maintenance (cleaning, organizing, ordering supplies)
● Follow all local, state, and federal regulations, including HIPAA and OSHA guidelines.

Qualifications:
Required:
● High School Diploma or GED
● Active Certified Pharmacy Technician (CPhT) credential (PTCB or NHA)
● Valid State Pharmacy Technician Registration or License (as applicable)
● Bilingual (English and Spanish)
●
● Strong interpersonal, multitasking, and organizational skills
● Comfort using pharmacy management systems (e.g., PioneerRx, Rx30, Liberty, etc.)

Preferred:
● Prior experience in an independent or small-chain pharmacy
● Familiarity with cash-based or hybrid compounding/retail services
● Interest in learning new areas such as immunization prep or MTM support

Work Environment & Schedule:
● Close-knit team setting with direct interaction with owners/pharmacists
● May require weekend or evening shifts based on community needs
● Standing, bending, and lifting (up to 25 lbs) required throughout the shift

Compensation & Benefits:
● Highly competitive hourly wage based on experience:
● Benefits may include:

○ Paid time off (PTO)
○ Health insurance contribution
○ Employee discounts
○ Continuing education or certification reimbursement
○ Monthly bonus opportunities for exceptional performance or loyalty