Senior, Water Quality & Environmental Compliance Program Manager

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Primary Role Implements the complex day-to-day management of personnel or multiple operations or programs to continually meet all applicable environmental regulations. Provides technical direction on water quality, permitting, and regulatory compliance issues. Implement Company policy on water quality and related environmental matters.Key Accountabilities

• Oversees plant and laboratory procedures for testing and sampling to ensure Company and regulatory requirements are met. Gives technical guidance to operations in dealing with water quality related issues.
• Recommends treatment and procedures for maintaining approved Water Quality.
• Ensure wastewater treatment and disposal activity is in accordance with regulatory permit conditions.
• Ensure compliance with applicable environmental regulatory permits. Assists local, State, and Federal regulatory agencies during inspections.
• Responds (on-call) to Water Quality and environmental compliance problems, taking appropriate corrective action including documentation to advise management.
• Ensures that customer complaints or inquiries are properly addressed to attempt to resolve any issues.
• Assures that policies, programs, standards of performance and approved objectives related to water quality and environmental compliance are adhered to.
• Supports water quality activities related to the Environmental Management Program to ensure compliance with applicable regulations are continually met.
• Conduct special projects and prepare reportsKnowledge/Skills

Knowledge

• Advanced knowledge of wastewater treatment practice is required.
• Must have advanced knowledge of water quality and environmental regulations affecting the business.
• Must have strong familiarity with various water treatment technologies and instrumentation used in the business.
• Ability to analyze complex situations and propose viable solutions.
• Regulatory knowledge of proper lab analytical testing methods.
• Must understand principles of water and wastewater treatment and be able to troubleshoot systems.

Skills:

• Strong project management skills (e.g. planning, organizing, directing, monitoring and reporting on project activities). A strong sense of organization and schedule, ability to self-direct and prioritize many often-non-sequential tasks on multiple concurrent projects.
• Detail-Oriented: Conduct thorough analyses and evaluations and implement timely decisions and recommendations.
• Independent Worker: Manage time across multiple projects and deadlines.
• Collaborative: Seek input and coordinate with staff.
• Communication: Strong verbal and written communication skills.
• Technical Proficiency: Good working knowledge of computer programs, databases, and software.
• Organizational Skills: Demonstrated organizational and administrative abilities.
• Analytical Skills: Good analytical and problem-solving skills. Experience/Education
• Minimum four (4) years experience in wastewater, and/or laboratory operations.
• Bachelor or equivalent in Biology, Chemistry, Environmental Science or related discipline.Travel Requirements
• Up to 50% local travel Certifications & Licenses
• Valid driver license
• DEP license preferred Work Environment
• Combination of laboratory / wastewater plant / office environment
• Monday - Friday 8am - 4:30pm

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