Senior Contingent Workforce Program Manager

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the Team

The Contingent Workforce Program team sits at the intersection of People, Product, Finance, Procurement, Legal, IT, and Security. We are responsible for designing, scaling, and operating UKG's global contingent workforce model across Staff Augmentation, SOW Services, and Independent Contractor engagements.

As UKG continues to transform internally and differentiate in the market, this team plays a critical role in enabling growth, ensuring compliance, strengthening governance, and translating operational excellence into repeatable, enterprise-grade solutions.

About the Role

The Senior Contingent Workforce Program Manager is an operational execution leader responsible for driving UKG's Contingent Workforce Blueprint into action. This role owns critical initiatives across global VMS and MSP deployment, governance and compliance modernization, automation and analytics, and cross-functional alignment.

This person partners closely with program users, vendors, and our partners in HR, Finance, Legal, Procurement, IT, and Security to ensure the contingent workforce program supports business growth while maintaining audit readiness, IPO preparedness, and operational stability. Success in this role requires strong program management, deep contingent workforce expertise, data-driven decision-making, and the ability to operate comfortably in ambiguity and change.

Key focus areas include:

• Executing the global VMS and MSP implementation and ongoing optimization, including AI-enabled automation and analytics

• Standardizing and governing contingent workforce processes across Staff Aug, SOW, and Independent Contractors

• Ensuring global compliance, classification accuracy, and audit defensibility

• Driving spend transparency, operational efficiency, and executive-ready insights

• Supporting IPO readiness, M&A integration, and strategic workforce planning initiatives

• Maintaining day-to-day operational excellence while leading transformation efforts

About You

You are a results-oriented program leader who understands both the strategy and mechanics of contingent workforce management. You excel at turning complex objectives into clear execution plans, influencing across functions without direct authority, and balancing transformation with operational continuity. You bring a strong point of view, a bias for action, and a passion for building scalable, compliant workforce solutions

Basic Qualifications:

• 8+ years of experience in contingent workforce management

• Proven experience leading complex, global programs (e.g., VMS, MSP, platform implementations, or operating model transformations)

• Strong knowledge of contingent workforce models including Staff Augmentation, SOW, and Independent Contractors

• Demonstrated experience in governance, compliance, audit readiness, and risk management

• Exceptional cross-functional collaboration and stakeholder management skills

• Strong analytical skills with experience using data, dashboards, and reporting to drive decisions

• Experience implementing and operating within VMS and MSP ecosystems

• Experience representing programs through public speaking, presentations, or executive-level briefings (internal and external)

• Exposure to IPO readiness activities, M&A integrations, or large-scale enterprise transformations

Preferred Qualifications:

• Familiarity with AI, automation, or advanced analytics applied to workforce or operational programs

• Experience partnering with Product, Strategic Alliances, or customer-facing teams

• Professional certifications such as CCWP, SHRM, PMP, or equivalent

• Experience representing programs through public speaking, presentations, or executive-level briefings (internal or external)

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster ( KnowYourRights\ screen\ reader\10_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here ( .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected] .

The pay range for this position is $115,100 to $165,450. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.