Admissions & Marketing Director

PURPOSE OF YOUR JOB POSITION:

The primary purpose of your job position is to obtain required information and admit residents in an efficient manner, in accordance with established policies and procedures, and as directed by your supervisor.

DELEGATION OF AUTHORITY:

As the Admissions & Marketing Director, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

ESSENTIAL JOB FUNCTIONS STATEMENT:

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES

Administrative Functions

• Assist in interviewing residents/guardians and obtaining required information and signatures.
• Assist in the orientation program for residents/personnel in accordance with our established policies and procedures.
• Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Admit and prepare identification records for residents in accordance with established policies and procedures.
• Maintain an accurate record of available beds; working in tandem with the clinical dept. to assure appropriate charting.
• Admit, transfer, and discharge residents in accordance with established policies and procedures.
• Assure that pre-admission screening, including PASRR, criminal background checks and sex offender registry validation is completed on all prospective admissions prior to admission
• Assure there is a payor source identified for all admissions
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility.
• Obtain the resident/guardian's signature on all required permits, releases, authorizations, etc.; and appropriate witness signatures
• Attach preadmission documentation to admission papers as appropriate.
• Perform secretarial duties as necessary.
• Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
• Assist in developing procedures to ensure records are properly completed before filing.
• Maintain a record of authorized information taken from records i.e., type information, name of recipient, date, department, etc.
• Abstract information from records as authorized/required for insurance companies, Medicare, etc.
• Notify nursing service when the resident has arrived at the facility to assure that a member of the nursing staff escorts the resident to his/her assigned room.
• Maintain various registries as directed including register for admission and discharge of residents.
• Explain to the resident, and/or guardian, room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc., as appropriate.
• Notify nursing service and call for assistance, as necessary, if resident is disturbed/violent on admission or if resident shows symptoms of infectious/communicable disease.
• Refer admission problems to proper authority, i.e., office supervisor, credit manager, nursing service, etc.
• Maintain a resident waiting list in accordance with established policies and procedures.
• Keep abreast of current Medicare/Medicaid regulations governing admission/discharge requirements of health care facilities.
• Maintain daily and monthly census report as directed.
• Maintain current records of all residents admitted/ discharged by this facility in accordance with established policies and procedures.
• Perform miscellaneous duties and assist business office personnel as required/directed.
• Compete required sales calls in accordance with established policies and procedures
• Maintain detailed information re key accounts and referral/admission statistics
• Maintain an ongoing log of all sales calls details including next steps and follow up
• Maintain an ongoing referral log detailing disposition including reason and authorization for any denials.
• Plan and coordinate community marketing events.
• Participate through networking/membership in community organizations and attendance of community events.
• Other related duties and responsibilities that may become necessary to assure that the needs of the facility are met.

Staff Development

• Attend and participate in workshops, seminars, etc., as approved.
• Committee Functions
• Meet with personnel, on a regularly scheduled basis, and solicit advice from inter-department supervisors concerning the operation of the department, assist in identifying and correcting problem areas, and/or the improvement of services.
• Attend department head meetings, etc., as scheduled or as may be called.
• Schedule and announce departmental meeting times, dates, places, etc.

Educational Requirements

• Must possess, as a minimum, a high school diploma.

Experience

• On-the-job training provided in admission procedures.

Specific Requirements

• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, visitors and the general public.
• Must be calm and level-headed in emergencies.
• Must be well groomed and possess ability to work harmoniously with other personnel.
• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing admission practices.
• Be able to follow written and oral instructions.
• Be knowledgeable in the use of micro-computers, data input and output, etc.
• Must have patience, tact, cheerful disposition and enthusiasm, as well as must be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.