Retail Operations Manager
Vision: The Mann will be recognized as the national model and trusted curator of must-see performances and transformative experiences in Philadelphia and beyond.
Mission: The Mann Center for the Performing Arts situated in historic Fairmount Park with breathtaking views of Philadelphia s skyline serves as one of the nation s premier non-profit and intercultural outdoor performing arts organizations by:
- Creating, presenting, promoting, convening, and collaborating on a broad spectrum of high-quality, compelling, welcoming, and inspiring entertainment experiences in its acclaimed multi-stage campus;
- Providing leadership in arts education through innovative and high-impact, collaborative educational activities for young people throughout the Philadelphia region;
- Fulfilling the expectations of 21st-century audiences by embracing multimedia platforms;
- Being a deeply valued civic asset to everyone in the Philadelphia region, an active community stakeholder in West Philadelphia and our immediate neighborhoods, and a responsible steward of our natural campus and resources; and
- Making its facilities available as a public service to other non-profit organizations.
- Excellence We seek to create first-class experiences that are unparalleled. We strive for exceptional quality in everything we do by always putting forth our best effort.
- Respect & Belonging We foster a community marked by openness, fairness, and equality. We value, respect, and leverage our differences while sharing a common mission.
- Integrity We consistently operate with unyielding honesty, honor, and transparency. We hold ourselves and each other to the highest ethical standards.
- Welcoming We create an inclusive and friendly community where everyone feels special. We focus attention on serving our artists, guests, donors, team members, volunteers, and students.
- Innovation We seek transformative, cutting-edge, and unique experiences on- and off-stage. We use creativity in all we do from programming to problem solving.
- Develops short and long-range retail business plans, including measurable benchmarks for financial sales and inventory management.
- Sets specific policies, standards, and procedures consistent with the Mann s mission, vision, and strategic plan
- Recruits, trains, schedules, and manages seasonal volunteers
- Works closely with the Vice President of People Operations and Chief Operating Officer on the sourcing, branding, and merchandising of new products; includes attending trade and product shows
- Develops and implements criteria and standards for customer service. Monitor outcomes on an ongoing basis
- Works closely with the Vice President of People Operations to market the Mann s retail identity and product
- Develops and manages operating income and expense budgets based on historical financial, projected attendance, and concert selection
- Oversees data entry for each day s sales in Shopify and prepares transaction closing reports for finance
- Prepares month-end reports for the Mann s Finance Department
- Oversees stock deliveries and warehouse operations.
- Reviews monthly financial reports with the Vice President of People Operations and Chief Operating Officer
- Reconciles monthly sales tax for state filing
- Prepare all year-end reporting for budget reconciliation
- Coordinates with Finance and conducts physical inventory at the end of the season (fiscal year end) and reconciles to the General Ledger Inventory account
- Identify UBIT retail inventory and prepare annual UBIT sales report for IRS Form 990T
- Manage and maximize the e-commerce site and online catalog on a year-long basis.
Authorized to work in the US
Accept a background check to be performed
Equal Opportunity Employer
The Mann Center for the Performing Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Requisition #cmmjljk39c2w90jldr9em4e0qRecommended Jobs
Services Architecture Expert
Requisition ID: 451395 Work Area: Customer Service and Support Expected Travel: 0% Career Status: Professional Employment Type: Regular Full Time Career Level: T4PF-1 Original Post…
DIRECTOR DINING SERVICES I - Penn Highlands Mon Valley Hospital - Monongahela, PA
Job Description Job Description Position Title: [[title]] Pay Grade: [[payGrade_obj]] Salary: $75k Morrison Healthcare , a Compass Healthcare company, is a leader in healthca…
Infectious Disease Opportunity in Safe and Clean Central Pennsylvania Location
Exceptional opportunity for Infectious Disease physician in central PA. This is with a stable and established practice. IP/OP work. On call is 1:4. Morning rounds and Afternoon Clinic. Very safe and c…
Admissions Coordinator/Front Office Assistant
Job Description Job Description Salary: $14-$19/Hourly; DOE. Alpine Springs Addiction Treatment is Now Hiring a Full-Time Admissions Coordinator/Front Office Assistant for Afternoon Shift. …
Part-Time Cook
February 20, 2025 Part-Time Cook Employment Opportunity The Church of St. Joseph parish is seeking a part-time employee to grocery shop and prepare dinners on-site for up to three priests…
Manufacturing Engineer
Job Title: Manufacturing Engineer Location: Latrobe, PA Type: Direct Hire Compensation: $75,000.00 - $85,000.00 Contractor Work Model: Onsite – onsite Hours: 40.0 Responsibilities: …
Truck Driver Class A CDL Dedicated
SWIFT DEDICATED REFRIGERATED OPPORTUNITY Out of Leesport, PA HOME WEEKLY! Advantages of Swift Dedicated Refrigerated Fleet Interested in driving with Swift Refrigerated? Please text SWIFTCAREER …
Accounting & Administrative Support Associate
Job Description Job Description Description: Stocker Auto is a trusted, locally owned, third-generation family dealership with over 65 years of experience serving our community. We are committed…
Director of Fleet, Rental Equipment (Doylestown)
Northeast Equipment Dealer Full-service provider of material handling equipment and solutions, helping businesses move, store, and manage products more efficiently. We design, build, and install con…
Administrative Assistant/Customer Service Representative
Job Description Job Description Description: American Marketing seeks a professional administrator to act as a liaison between sales staff and customers. The right candidate will assist manageme…