Restaurant Manager

Alessandro's Wood Fired
Wayne, PA

Key Responsibilities

Operations Management
• Oversee daily restaurant operations, including opening/closing procedures, cleanliness, and food safety.
• Ensure compliance with health, safety, and sanitation regulations.
• Maintain inventory levels, oversee ordering, and control waste and food cost.
• Implement and uphold company policies, procedures, and service standards.

Staff Leadership & Development
• Recruit, hire, train, and develop restaurant staff.
• Create weekly schedules to ensure proper coverage and labor cost control.
• Lead, motivate, and support team members to achieve operational goals.
• Conduct performance reviews and support continuous improvement.

Customer Service
• Ensure exceptional guest experiences at all times.
• Resolve customer issues promptly and professionally.
• Monitor service quality and respond to feedback to maintain high satisfaction levels.

Financial Management
• Manage budgets, analyze financial reports, and drive sales growth.
• Monitor labor, food, and operational costs to meet financial targets.
• Implement strategies to increase revenue and control expenses.

Marketing & Community Engagement
• Assist with local marketing initiatives, promotions, and events.
• Build strong community relationships to enhance brand presence.

Qualifications

Required
• 3+ years of restaurant management or supervisory experience.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of restaurant operations, financial reporting, and food safety standards.
• Ability to work flexible hours, including nights, weekends, and holidays.

Preferred
• Experience in high-volume or fast-casual dining.
• Certification in food safety (e.g., ServSafe).

Key Competencies
• Leadership & Team Management
• Customer Service Excellence
• Financial & Analytical Skills
• Organization & Attention to Detail
• Adaptability & Decision-Making
• Conflict Resolution
Posted 2025-12-23

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