Entry Level Account Representative

Job Description

Job Description

NRG is a leading energy provider, committed to driving innovation and delivering sustainable solutions to our customers. As a prominent player in the energy industry, we focus on providing efficient, reliable, and eco-friendly services while creating a positive impact on the communities we serve. With a diverse range of opportunities, NRG offers careers across various disciplines, fostering growth, collaboration, and technological advancement. If you are passionate about the future of energy and eager to be part of a company that is reshaping the industry, join us at NRG.

Job Summary

The Entry Level Account Manager will be responsible for managing and expanding relationships with a portfolio of mid-market customers. This role requires a strategic approach to account management, driving growth through identifying revenue opportunities and ensuring client satisfaction. You will be accountable for customer relationship management, achieving revenue targets, and retaining existing services. As part of the Bickerton & Wieland team, located in Harrisburg, PA, you will contribute to the company's success while maintaining a focus on delivering exceptional service to our customers.

Job Description
Core Responsibilities

• Meet or exceed sales targets by identifying and closing revenue opportunities for existing accounts.
• Renew customer contracts to sustain and grow the company’s revenue.
• Build and maintain regular contact with assigned customers, ensuring alignment with NRG’s energy solutions.
• Develop and deliver solutions tailored to meet the unique needs of clients in energy and sustainability services.
• Resolve any customer issues by acting as the primary point of escalation to ensure satisfaction.
• Oversee the execution and delivery of sales and services to local and regional accounts within the mid-market segment.
• Collaborate with Sales, Finance, and Operations leadership to develop and execute account management strategies aimed at maximizing sales and retention.
• Position and sell NRG's energy products and services to customers at retail locatins and event venues.
• Manage sales forecasts, revenue streams, and opportunities in alignment with company goals and objectives.
• Make independent decisions in key matters to ensure the best interests of the company and customers.
• Perform other duties as assigned.

Expectations for Employees at All Levels:

• Embrace NRG’s Operating Principles and use them as a foundation for your work.
• Own the customer experience by putting customer satisfaction at the forefront, offering seamless solutions and building long-lasting relationships.
• Be a knowledgeable advocate for NRG’s energy products, services, and digital tools.
• Work collaboratively as part of a team to achieve common goals and drive success.
• Participate actively in the Net Promoter System by seeking feedback from customers and helping improve our services.
• Drive business growth while fostering an inclusive and diverse work environment.
• Make decisions that benefit not only customers but also the company, investors, and communities.

Our mission is simple: to empower brands to connect with their audience in meaningful ways, while delivering exceptional results every step of the way.

Company Description

Our mission is simple: to empower brands to connect with their audience in meaningful ways, while delivering exceptional results every step of the way.